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Engagement Care Coordinator
Integrated Services of Appalachian Ohio. Assist with the immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination for youth with behavioral health conditions, emphasizing cultural humility and effective communication with families and community partners. Proficient in developing and implementing care plans, crisis safety plans, and facilitating team meetings to ensure comprehensive support.
Highest-signal resume keywords
Hi-Fidelity WraparoundCare CoordinationCultural HumilityChild and Family CounselingCommunity Resource Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis Safety PlanningAssessment DevelopmentCare Plan ImplementationCase ManagementFamily Systems KnowledgeBehavioral Health SupportDevelopmental Disabilities ExperienceChild ProtectionTrauma-Informed CareMulti-Need Family Support
Soft Skills
Organizational SkillsEffective CommunicationCultural AwarenessRelationship BuildingTeam Collaboration
Tools & Technologies
Internet-Based Office ToolsVideo Conferencing SoftwareAutomated Office Environment
Certifications & Qualifications
Hi-Fidelity Wraparound Certification
Industry Keywords
Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticePublic Sector Human Services
About the role
Key responsibilities & impact- Assist with the immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program
- Support families with the hospital discharge process
- Educate families and community partners about the OhioRISE program
- Make referrals for follow-up care and services
- Attend in-person and virtual meetings to complete engagement milestones
- Complete crisis safety plans, assessments, and care plans
- Schedule and facilitate Child and Family team meetings until a warm handoff to the youth’s ongoing care coordinator
- Identify care coordination needs and services with families
- Work with families to understand cultural factors influencing strengths, functioning, and family interaction styles
- Identify strengths of children, youth, and families for care coordination engagement and healthy outcomes
- Coordinate family-based services in homes, schools, and communities
- Ensure care-plan services are appropriate, least restrictive, and meet safety and treatment needs
- Build positive relationships with children, youth, and families in coordination with child and family teams
- Develop partnerships with community resources
- Maintain documentation and participate in program evaluation
- Attend team and program planning meetings and cross-systems training
- Acquire knowledge of community resources
- Remain current with required training, including High Fidelity Wraparound, MI, and Cultural Humility
- Perform other duties as assigned
Requirements
What you’ll need- Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
- Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment)
- Two years of experience in a coordinated supportive services or care coordination role preferred
- Experience working with people with autism spectrum disorders and developmental disabilities preferred
- Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
- Cultural humility or responsiveness, with training and experience to manage complex cases
- Qualifications and experience needed to work with children and families experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and involvement with child-serving systems
- Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
- Demonstrated high degree of cultural awareness
- Experience with multi-need individuals and families
- Broad knowledge of community service systems
- Willingness to participate in and lead cross-systems care coordination
- Effective verbal and written communication
- Ability to operate in an Internet-based, automated office environment
- Valid Driver License required
- Ability to operate, receive and conduct video calls and/or meetings in an automated office environment required
- Ability to maintain a minimum of 100mbps high-speed internet connection required
Benefits
Comp & perks- $3,000 hiring bonus
- Medical
- Dental
- Vision
- Short-term Disability
- Long-term Disability
- 401K w/ Employer Match
- Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues
- Generous paid time off
- Strong benefits package
- High Fidelity Wraparound certification provided at time of employment