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Engagement Care Coordinator
Integrated Services of Appalachian Ohio. Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination for children and families, particularly in behavioral health settings, with a strong emphasis on cultural humility and community resource knowledge. Proficient in developing collaborative partnerships and facilitating effective communication among stakeholders.
Highest-signal resume keywords
Hi-Fidelity WraparoundCare CoordinationFamily Systems ExperienceCultural HumilityCommunity Resource Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health SupportCase ManagementChild DevelopmentCrisis Safety PlanningAssessment DevelopmentDocumentation MaintenanceMulti-Need Individual SupportChild ProtectionTherapeutic CounselingCommunity Service Systems Knowledge
Soft Skills
Organizational SkillsEffective CommunicationRelationship BuildingCultural AwarenessPrioritization
Tools & Technologies
Internet-Based Office EnvironmentVideo Conferencing ToolsAutomated Office Systems
Certifications & Qualifications
Hi-Fidelity Wraparound Certification
Industry Keywords
Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeEmotional DisturbanceTrauma-Informed CareCo-Occurring DisordersChild-Serving Systems
About the role
Key responsibilities & impact- Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program
- Support families with the hospital discharge process
- Educate families and community partners about the OhioRISE program
- Make referrals for follow-up care and services
- Attend in-person and virtual meetings to complete engagement milestones, including crisis safety plans, assessments, and care plans
- Schedule and facilitate Child and Family team meetings until warm handoff to the youth’s ongoing care coordinator
- Identify care coordination needs and services with families in line with service delivery standards and program outcomes
- Define cultural factors influencing strengths, functioning, and family interaction styles
- Identify strengths of children, youth, and families to support care coordination engagement and healthy outcomes
- Coordinate family-based services in homes, schools, and communities
- Ensure care-plan services are appropriate, least restrictive, and meet safety and treatment needs
- Build positive relationships with children, youth, and families in coordination with child and family teams
- Develop collaborative partnerships with community resources
- Maintain documentation and participate in program evaluation
- Attend team and program planning meetings and cross-systems training
- Acquire knowledge of community resources
- Remain current with training requirements, including High Fidelity Wraparound, MI, and Cultural Humility
- Perform other duties as assigned
Requirements
What you’ll need- Three years of experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or related public sector human services or behavioral healthcare field with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
- Knowledge and experience in Hi-Fidelity Wraparound preferred; certification provided at time of employment
- Two years of experience in a coordinated supportive services or care coordination role preferred
- Experience working with people with autism spectrum disorders and developmental disabilities preferred
- Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
- Cultural humility or responsiveness, with training and experience managing complex cases
- Qualifications and experience working with children and families experiencing serious emotional disturbance, trauma, co-occurring behavioral health disorders, and involvement with child-serving systems
- Excellent organizational skills and ability to prioritize multiple tasks
- High degree of cultural awareness
- Experience with multi-need individuals and families
- Broad knowledge of community service systems
- Willingness to participate in and lead cross-systems care coordination
- Effective verbal and written communication
- Ability to operate in an Internet-based, automated office environment
- Valid Driver License required
- Ability to operate, receive, and conduct video calls and/or meetings in an automated office environment
- Ability to maintain a minimum of 100mbps high-speed internet connection
Benefits
Comp & perks- $3,000 hiring bonus
- Excellent salary
- Generous paid time off
- Medical
- Dental
- Vision
- Short-term Disability
- Long-term Disability
- 401K with Employer Match
- Employee Assistance Program (EAP) providing support and resources for employees and families