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Engagement Care Coordinator
Integrated Services of Appalachian Ohio. Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination for youth with behavioral health conditions, emphasizing cultural humility and effective communication with families and community partners. Proficient in developing collaborative partnerships and managing complex cases to ensure positive outcomes for children and families.
Highest-signal resume keywords
Care CoordinationHigh Fidelity WraparoundFamily Systems ExperienceCultural HumilityCommunity Resource Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementChild DevelopmentBehavioral Health SupportCrisis Safety PlanningAssessment DevelopmentCare Plan CoordinationDocumentation MaintenanceMulti-Need Individual SupportChild ProtectionTherapeutic Counseling
Soft Skills
Organizational SkillsEffective CommunicationRelationship BuildingCultural AwarenessPrioritization
Tools & Technologies
Internet-Based Office ToolsVideo Conferencing SoftwareAutomated Office Environment
Certifications & Qualifications
High Fidelity Wraparound Certification
Industry Keywords
Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeSerious Emotional Disturbance
About the role
Key responsibilities & impact- Assist with immediate care coordination needs of youth hospitalized due to a behavioral health condition and enrolled in the OhioRISE program
- Support families with the hospital discharge process
- Educate families and community partners about the OhioRISE program
- Make referrals for follow-up care and services
- Attend in-person and virtual meetings to complete engagement milestones, including crisis safety plans, assessments, care plans, and scheduling and facilitating Child and Family Team meetings
- Ensure a warm handoff to the youth’s ongoing care coordinator
- Identify care coordination needs and services with families in line with service delivery standards and program outcomes
- Work with families to define cultural factors influencing strengths, functioning, and family interaction styles
- Identify strengths of children, youth, and families for care coordination engagement and healthy outcomes
- Coordinate family-based services in homes, schools, and communities
- Ensure care-plan services are appropriate, least restrictive, and meet safety and treatment needs
- Build positive relationships with children, youth, and families in coordination with child and family teams
- Develop collaborative partnerships with community resources
- Maintain documentation and participate in program evaluation
- Attend team and program planning meetings and cross-systems training
- Acquire knowledge of community resources
- Remain current with training requirements, including High Fidelity Wraparound, MI, and Cultural Humility
- Perform other duties as assigned
Requirements
What you’ll need- Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
- Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment)
- Two years of experience in a coordinated supportive services or care coordination role preferred
- Experience working with people with autism spectrum disorders and developmental disabilities preferred
- Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
- Cultural humility or responsiveness, with training and experience to manage complex cases
- Qualifications and experience working with children and families experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and engagement with child-serving systems
- Excellent organizational skills and ability to prioritize multiple tasks
- High degree of cultural awareness
- Experience with multi-need individuals and families
- Broad knowledge of community service systems
- Willingness to participate in and lead cross-systems care coordination
- Effective verbal and written communication
- Ability to operate in an Internet-based, automated office environment
- Valid driver's license required
- Ability to operate, receive, and conduct video calls and/or meetings in an automated office environment
- Ability to maintain a minimum of 100 Mbps high-speed internet connection
Benefits
Comp & perks- Medical
- Dental
- Vision
- Short-term Disability
- Long-term Disability
- 401K w/ Employer Match
- Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues
- Excellent salary
- Generous paid time off
- Strong benefits package