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Engagement Care Coordinator
Integrated Services of Appalachian Ohio. Assist with immediate care coordination needs of youth hospitalized due to behavioral health conditions and enrolled in the OhioRISE program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination for youth with behavioral health conditions, emphasizing cultural humility and effective communication with families and community partners. Proficient in developing and implementing crisis safety plans and engaging with multi-need individuals and families.
Highest-signal resume keywords
Hi-Fidelity WraparoundCare CoordinationCultural HumilityFamily Systems ExperienceEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis Safety PlansBehavioral Health SupportCase ManagementChild DevelopmentCommunity Resource Coordination
Soft Skills
Organizational SkillsRelationship BuildingCultural AwarenessPrioritizationTeam Collaboration
Tools & Technologies
Internet-Based Office EnvironmentVideo Call Software
Certifications & Qualifications
Hi-Fidelity Wraparound Certification
Industry Keywords
Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeEmotional Disturbance
About the role
Key responsibilities & impact- Assist with immediate care coordination needs of youth hospitalized due to behavioral health conditions and enrolled in the OhioRISE program
- Support families through the hospital discharge process
- Educate families and community partners about the OhioRISE program
- Make referrals for follow-up care and services
- Attend in-person and virtual meetings to complete program engagement milestones
- Complete crisis safety plans, assessments, and care plans
- Schedule and facilitate Child and Family team meetings until warm handoff to the youth's ongoing care coordinator
- Identify care coordination needs and services with families
- Define cultural factors influencing strengths, functioning, and family interaction styles
- Identify strengths of children, youth, and families for care coordination engagement
- Coordinate family-based services in homes, schools, and communities
- Ensure care-plan services are appropriate, least restrictive, and meet safety and treatment needs
- Build positive relationships with children, youth, families, and child and family teams
- Develop partnerships with community resources
- Maintain documentation and participate in program evaluation
- Attend team and program planning meetings and cross-systems training
- Maintain current training in High Fidelity Wraparound, MI, Cultural Humility, and related areas
- Perform other duties as assigned
Requirements
What you’ll need- Three years of experience providing services and/or support to children and families in behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field with a high school diploma or equivalent
- Two years of relevant experience with an associate degree or bachelor's degree
- One year of relevant experience with a master's degree or higher
- Knowledge and experience in Hi-Fidelity Wraparound preferred; certification provided at time of employment
- Two years of experience in a coordinated supportive services or care coordination role preferred
- Experience working with people with autism spectrum disorders and developmental disabilities preferred
- Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
- Cultural humility or responsiveness, with training and experience to manage complex cases
- Qualifications and experience working with children and families experiencing serious emotional disturbance, trauma, co-occurring behavioral health disorders, and engagement with child-serving systems
- Excellent organizational skills and ability to prioritize multiple tasks
- High degree of cultural awareness
- Experience with multi-need individuals and families
- Broad knowledge of community service systems
- Willingness to participate in and lead cross-systems care coordination
- Effective verbal and written communication
- Ability to operate in an Internet-based, automated office environment
- Valid driver's license required
- Ability to operate, receive, and conduct video calls and/or meetings in an automated office environment
- Ability to maintain a minimum 100 Mbps high-speed internet connection
Benefits
Comp & perks- Excellent salary
- Generous paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Long-term disability
- 401K with employer match
- Employee Assistance Program (EAP) providing support and resources for employees and families