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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, implementing, and managing SharePoint Online and Microsoft 365 environments, with a strong focus on governance, automation, and client collaboration. Proficient in leading technical projects, optimizing document management, and providing mentorship in SharePoint administration.
Highest-signal resume keywords
SharePoint Online AdministrationMicrosoft 365 AdministrationPower Platform SolutionsClient-Facing Project ManagementMicrosoft 365 Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SharePoint OnlineMicrosoft TeamsOneDrive for BusinessPower AutomatePower AppsMicrosoft PurviewMicrosoft Defender for M365Azure ADMigration ToolsPower BI
Soft Skills
Client CommunicationMentoringProject DocumentationRequirements GatheringProblem Solving
Tools & Technologies
Microsoft 365ShareGateQuestBitTitanFormsViva Suite
Certifications & Qualifications
Microsoft 365 Certified: Enterprise Administrator ExpertMicrosoft Certified: Information Protection AdministratorMicrosoft Certified: Power Platform Functional ConsultantMicrosoft Certified: Power Platform Solution ArchitectMicrosoft Certified: Collaboration Communications Systems EngineerMicrosoft Certified: Teams Administrator AssociateMicrosoft Certified: SharePoint Administrator
Industry Keywords
Information TechnologyGovernance StandardsDocument ManagementRecords RetentionOperational EfficiencyTechnical StandardsCompliance MonitoringMSP Experience
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Design, implement, configure, and maintain SharePoint Online environments
- Lead SharePoint migrations from on-premises or third-party platforms
- Develop and support information architecture, including sites, hubs, libraries, metadata, content types, and permission models
- Optimize document management, records retention, and governance solutions
- Configure and manage Microsoft Teams integrations with SharePoint Online
- Establish SharePoint governance standards and best practices
- Troubleshoot and resolve advanced SharePoint-related issues
- Serve as lead technical resource for Microsoft 365 projects
- Validate technical projects, consult with relevant parties, and create technical project plans
- Meet with clients to discuss technical project plans and scope
- Perform technical work required by project objectives
- Manage project administrative duties and change requests
- Create and store completed project documentation, as-built client documentation, and Service Desk support guides
- Communicate project outcomes to Project Managers
- Design and implement business solutions using Power Automate, Power Apps, Power BI, and Microsoft Forms
- Identify process automation and operational-efficiency opportunities
- Develop workflows and integrations supporting client business requirements
- Assist clients with low-code/no-code business-solution adoption
- Advise clients on SharePoint, Microsoft 365 collaboration, governance, automation, and adoption strategies
- Conduct discovery sessions and requirements-gathering workshops
- Design scalable Microsoft 365 and SharePoint solutions aligned with client needs
- Educate clients on Microsoft 365 best practices, emerging technologies, and platform capabilities
- Assist Account Managers and Solutions Engineers with technical solution development
- Provide effort estimates, project scopes, and Statements of Work
- Support proposal development and technical presentations
- Act as SharePoint Administration subject matter expert for internal staff
- Provide mentoring guidance to staff at all levels
- Define frameworks and technical standards
- Monitor compliance with technical standards
- Maintain and support systems and processes in SME areas
- Research, evaluate, and recommend new Microsoft 365 technologies and platform enhancements
- Perform additional duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems or computer-related field or equivalent education/experience
- Must have, or complete, one of the following certifications: Microsoft 365 Certified: Enterprise Administrator Expert; Microsoft Certified: Information Protection Administrator; Microsoft Certified: Power Platform Functional Consultant; Microsoft Certified: Power Platform Solution Architect; Microsoft Certified: Collaboration Communications Systems Engineer; Microsoft Certified: Teams Administrator Associate; Microsoft Certified: SharePoint Administrator equivalent experience
- 3+ years supporting and administering Microsoft 365 environments
- Demonstrated experience implementing SharePoint Online solutions
- Experience with Microsoft Teams, OneDrive, and Exchange Online administration
- Experience with Power Platform solutions and workflow automation
- 4–5 years working in Information Technology preferred
- Experience managing client-facing projects preferred
- MSP experience strongly preferred
- Technical skills: SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft 365 Administration, Entra ID (Azure AD), Power Automate, Power Apps, Microsoft Purview, Microsoft Defender for M365, Microsoft Licensing, migration tools such as ShareGate, Quest, and BitTitan
- Preferred: Power BI, PowerShell Scripting, Azure Services, Copilot for Microsoft 365, Forms & Viva Suite, third-party M365 integrations
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program