Agent Services Coordinator

Integrity Marketing Group LLC

. Process contracts and licensing for agent appointments with carriers accurately and promptly .

Posted 10/12/2026full-timePowell • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and planning abilities while effectively managing multiple tasks in a fast-paced environment. Proficient in data accuracy verification and communication, supporting agent and carrier onboarding processes.

Highest-signal resume keywords

Data Accuracy VerificationEffective Communication SkillsOrganizational AbilitiesBasic Computer ProficiencyDocument Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument ManagementContract ProcessingLicensing ManagementSpreadsheet ProficiencyWord ProcessingEmail CommunicationAdobe Software Proficiency

Soft Skills

AdaptabilityTeam CollaborationProblem SolvingTime Management

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Agent OnboardingCarrier SystemsDocument TurnaroundCustomer InquiriesSpecial Projects

About the role

Key responsibilities & impact

Process contracts and licensing for agent appointments with carriers accurately and promptly
Compile and verify data accuracy before entry
Ensure submitted data is complete, correct, and accurate
Record completed work, transmit information into databases, and file or route documents
Respond to customer inquiries about submitted document status
Resolve questions, inconsistencies, and missing data in submitted documents
Follow processes and procedures for timely document turnaround and follow-up
Process updates, changes, and additions to contracts, licenses, licensing forms, and commission schedules in carrier systems
Support new carrier and new agent onboarding
Participate in special projects such as software testing and implementation
Perform other duties as assigned
Partner with Sales, Service, and internal departments as a liaison for incoming agents
Maintain accurate agent information across internal systems

Requirements

What you’ll need

High school diploma or general education degree (GED)
Prior experience preferred but not required
0-2 years of relevant experience
Effective in-person, telephone, and written communication skills
Ability to apply reasoning and common sense to follow written and verbal instructions accurately
Proficient in basic computer navigation and commonly used applications including email, word processing, spreadsheets, internet, and Adobe software
Ability to manage multiple tasks efficiently in a fast-paced environment
Strong planning and organizational abilities
Ability to adapt to changing business operations
Ability to work independently and as part of a team

Benefits

Comp & perks

Competitive compensation package
Benefits for employees and their families
Professional opportunities and career acceleration
Reasonable accommodations for qualified individuals with disabilities