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Automation Operations Infrastructure Engineer
Intel Corporation. Provide Level 2 technical support for database systems and data loader processes .
Tech Stack
Tools & technologiesMySQLOraclePostgresSQL
About the role
Key responsibilities & impact- Provide Level 2 technical support for database systems and data loader processes
- Troubleshoot and resolve complex issues in critical production environments
- Maintain database systems and monitor data flow processes
- Collaborate with end-users and cross-functional teams on database performance challenges and operational bottlenecks
- Use Agile frameworks and ITIL/incident management processes for problem resolution
- Support 24x7 operational environments, including 12-hour day shifts
- Implement procedures and solutions to follow system protocols and improve operational efficiency
- Use automated monitoring and alerting systems to proactively identify and resolve technical issues
- Work on Shift 5: 12-hour days, Sunday through Tuesday and every other Wednesday
Requirements
What you’ll need- Associate of Science in Computer Science, Digital Systems, Information Technology, Information Systems, Computer Engineering or related STEM fields
- 1+ years of experience with relational database technologies and database engineering or database administration support
- 1+ years of experience with automated monitoring and alerting systems
- 5+ years of experience providing operational support in a factory automation environment
- Proficiency in SQL query writing and optimization
- Experience with SQL Server, Oracle, MySQL, or PostgreSQL database administration
- Understanding of tables, indexes, views, or stored procedures
- Knowledge of database backup and recovery procedures
- Familiarity with database monitoring tools and performance metrics
- Availability for 12-hour day shifts based on compressed work week schedules
- Position is not eligible for Intel immigration sponsorship
Benefits
Comp & perks- Competitive pay
- Stock bonuses
- Health benefits
- Retirement benefits
- Vacation benefits