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Enterprise Systems Analyst
Intel Corporation. Collect and analyze information from system users to define system scope and objectives aligned with business outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Windchill PLM, data management, and system analysis to support business objectives and enhance user experience. Proficient in Agile methodologies and end-user training delivery, ensuring effective communication and collaboration across teams.
Highest-signal resume keywords
Windchill PLM 12 ExperienceData ManagementAgile/Scrum MethodologiesEnd-User Training DevelopmentSIT and UAT Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Imports/ExportsBusiness Process DocumentationUse Case DevelopmentDashboard CreationConfiguration ManagementProblem AnalysisApplication Documentation MaintenanceTesting CoordinationBusiness Scenario DevelopmentCustomer Interfacing
Soft Skills
Excellent CommunicationCollaborationCustomer Service Orientation
Tools & Technologies
JiraServiceNowPTC Product SuiteProjectLink
Certifications & Qualifications
PTC Windchill Business Administration CertificationSCRUM Certification
Industry Keywords
Supply Chain TransformationEquipment Configuration ManagementBill-of-Material DataMaster Data ManagementITIL Methodologies
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Collect and analyze information from system users to define system scope and objectives aligned with business outcomes
- Document business processes and gain alignment across business groups
- Work with business stakeholders to develop and deliver training and maintain application documentation
- Develop use cases, business scenarios, and demos
- Plan and coordinate testing
- Provide end-user support
- Create and maintain dashboards and reports
- Support Intel's supply chain transformation and Equipment Configuration Management capabilities in Windchill
- Integrate equipment configuration and bill-of-material data with planning, master data, and enterprise systems
Requirements
What you’ll need- Bachelor's degree in an engineering discipline or equivalent experience
- 4+ years of experience with Windchill PLM 12, PDMLink, MPMLink, SUMA, and PTC's product suite
- Experience with data and system management, including data imports/exports, in-app business support via validations, and problem analysis of data and configurations
- Excellent customer interfacing to coordinate requirements, status updates, and enhancements
- Experience with Agile/Scrum and ITIL methodologies
- Experience with Jira or ServiceNow
- Experience developing and delivering end-user training
- SIT and UAT testing experience, deployment, and go-live support
- Experience working remotely
- Preferred: Customization of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models, and understanding of BOM structures
- Preferred: Experience using ProjectLink
- Preferred: PTC Windchill Business Administration certification
- Preferred: SCRUM certification
Benefits
Comp & perks- Competitive pay
- Stock bonuses
- Health benefits
- Retirement benefits
- Vacation benefits
- Hybrid work model allowing employees to split time between working on-site and off-site