Senior Customer Quality Engineer

Intel Corporation

. Serve as the primary customer advocate and technical interface for customer quality inquiries across Intel Foundry and external OSAT partner organizations .

Posted 10/13/2026full-timeUnited StatesSenior💰 $141,910 - $269,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality management systems, structured problem-solving methodologies, and semiconductor manufacturing processes, with a strong focus on customer advocacy and compliance with industry standards.

Highest-signal resume keywords

Quality Management SystemsRoot Cause AnalysisISO9001 ComplianceIATF16949 ComplianceStructured Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality and Reliability SystemsExcursion Management8D MethodologySilicon Process TechnologyAdvanced PackagingManufacturing Baseline Process SpecificationsProduct Change NotificationsAnalytical Problem-SolvingTechnical Knowledge of IC Package TechnologySemiconductor Industry Standards

Soft Skills

Excellent CommunicationCross-Functional LeadershipNegotiation Capabilities

Industry Keywords

Customer Quality AuditsKPI TrackingChange Notification ManagementFoundry OperationsOSAT Partner Organizations

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Serve as the primary customer advocate and technical interface for customer quality inquiries across Intel Foundry and external OSAT partner organizations
Direct end-to-end incident and excursion management for customer materials
Lead root-cause investigations, material disposition, and preventative corrective actions
Lead and support structured problem-solving initiatives using 8D, RMA, and Change Notification Management (PCNs)
Facilitate and support customer quality audits for compliance with ISO9001 and IATF16949
Design, deploy, and standardize quality management systems, collateral, and business processes across foundry and OSAT operations
Track, analyze, and report KPIs and conduct regular quality reviews with customers and internal stakeholders
Drive cross-functional service, process, and yield improvements throughout manufacturing, assembly, and test operations

Requirements

What you’ll need

Bachelor’s degree in Engineering or a related technical field with 4+ years of hands-on experience in quality, reliability, or semiconductor manufacturing processes; OR Master’s degree with 3+ years; OR PhD with 1+ years
1+ years of experience with quality and reliability systems, excursion management, and structured problem-solving methodologies such as 8D and root cause analysis
Proficiency with quality management standards and audit frameworks such as ISO9001 and IATF16949
Technical familiarity with silicon process technology, advanced packaging, or foundry manufacturing environments
Ability to collaborate across global time zones, including regular engagement during Asia workday hours
Comprehensive technical knowledge of silicon technology, IC package technology, assembly process technology, advanced packaging architecture, and semiconductor industry standards
Direct experience managing quality and reliability interfaces with external customers, foundries, and OSAT partners
Familiarity with IQA/OQA, Product Change Notifications (PCNs), Manufacturing Baseline Process Specifications (MBPS), and FACR workflows
Strong analytical problem-solving and negotiation capabilities
Excellent communication, presentation, and cross-functional leadership skills

Benefits

Comp & perks

Competitive pay
Stock bonuses
Health benefits
Retirement benefits
Vacation benefits
Hybrid work model allowing employees to split time between on-site and off-site work