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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hospice and palliative care, with strong communication and critical thinking skills essential for providing effective telephone triage and coordinating care for patients and families. Proficient in utilizing electronic medical records for accurate documentation in a fast-paced, remote environment.
Highest-signal resume keywords
Active Multistate Registered Nurse (RN) LicenseHospice Care ExperienceElectronic Medical Records (EMR) ProficiencyStrong Communication SkillsCritical Thinking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Ability to Handle StressMultitasking AbilityCalm and Professional Demeanor
Industry Keywords
Telephone TriagePalliative CareEnd-of-Life CarePatient AssessmentCare Coordination
About the role
Key responsibilities & impact- Provide telephone triage for hospice patients and families
- Assess patient conditions and determine appropriate next steps
- Collaborate with on-call teams to coordinate care and resources
- Accurately document all communications and interventions
- Maintain a calm and professional demeanor while handling urgent calls
- Provide critical after-hours support and coordinate timely interventions for hospice patients receiving services
Requirements
What you’ll need- Active multistate Registered Nurse (RN) license
- Hospice, palliative, or end-of-life care is strongly preferred
- Must be comfortable with technology and electronic medical records (EMR) utilized for documentation of calls
- Ability and comfort with typing documentation and notes in a fast-paced environment
- Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
- Strong communication and critical thinking skills
- Ability to work independently in a remote environment
- Consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts
- Overnight schedule: 10:30 p.m.–5:00 a.m. CST, with a 3-week rotation
Benefits
Comp & perks- 3 weeks of paid remote training
- Supportive clinical team
- Work from home allows you to create a comfortable and personalized workspace
- Shorter shifts that provide a better work-life balance and reduce potential for burnout
- Multiple opportunities to increase the hourly rate, with potential to earn up to $28 an hour within the first 6 months of hire
- $2 shift differential for overnights
- $2 shift differential for weekends (Friday evening, Saturday & Sunday)
- Part-time and full-time nurses accumulate PTO based on the number of hours worked per year
- Part-time and full-time nurses are eligible to participate in the 401(k) plan
- Full-time nurses may participate in medical, dental, vision, and/or supplemental insurances