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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hospice and palliative care, with strong communication and critical thinking skills essential for providing telephone triage and coordinating care for patients. Proficient in electronic medical records (EMR) documentation and capable of managing multiple urgent calls in a fast-paced environment.
Highest-signal resume keywords
Active Multistate Registered Nurse (RN) LicenseHospice Care ExperienceElectronic Medical Records (EMR) ProficiencyStrong Communication SkillsCritical Thinking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephone TriagePatient AssessmentDocumentationCare CoordinationTyping Proficiency
Soft Skills
Calm Under PressureMultitasking AbilityIndependent Work
Certifications & Qualifications
Registered Nurse (RN) License
Industry Keywords
Hospice CarePalliative CareEnd-of-Life CareHome Health Care
About the role
Key responsibilities & impact- Provide telephone triage for hospice patients and families
- Assess patient conditions and determine appropriate next steps
- Collaborate with on-call teams to coordinate care and resources
- Accurately document all communications and interventions
- Maintain a calm and professional demeanor while handling urgent calls
- Support after-hours care delivery for hospice and home health providers using client-customized protocols
- Coordinate timely interventions and care for patients receiving hospice services
Requirements
What you’ll need- Active multistate Registered Nurse (RN) license
- Hospice, palliative, or end-of-life care is strongly preferred
- Comfortable with technology and electronic medical records (EMR) utilized for documentation of calls
- Ability and comfort with typing documentation and notes in a fast-paced environment
- Able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
- Strong communication and critical thinking skills
- Ability to work independently in a remote environment
- Consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts
- Ability to work the specified part-time schedule: 4:30 a.m.–10:00 a.m. CST plus rotating Saturday and Sunday shifts
Benefits
Comp & perks- 3 weeks of paid remote training
- Supportive clinical team
- Work from home allows you to create a comfortable and personalized workspace
- Shorter shifts that provide a better work-life balance and reduce potential for burnout
- Multiple opportunities to increase the hourly rate with a potential to earn up to $28 an hour within your first 6 months of hire
- $1 shift differential for overnights
- $1 shift differential for weekends (Friday evening, Saturday & Sunday)
- Part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year)
- Part-time and full-time nurses are eligible to participate in the 401(k) plan
- Full-time nurses may participate in medical, dental, vision, and/or supplemental insurances