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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic enterprise accounts with a focus on expansion revenue, utilizing strong consultative selling skills and deep understanding of SaaS platforms. Proven ability to build relationships with high-profile clients and navigate complex organizational structures to drive business value.
Highest-signal resume keywords
Strategic Account ManagementConsultative Selling SkillsSaaS Platforms ExpertiseEnterprise Expansion ExperienceRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue GrowthContract NegotiationPipeline DevelopmentAccount Strategy ExecutionBusiness Value Quantification
Soft Skills
CommunicationCritical QuestioningListeningAnalysisExecutive Presentation
Tools & Technologies
SaaSLMSCMS
Industry Keywords
Enterprise AccountsClient SuccessProcurement ProcessesC-Level EngagementBusiness Acumen
About the role
Key responsibilities & impact- Own a portfolio of strategic enterprise accounts, carrying an expansion revenue quota
- Develop and maintain comprehensive strategic account plans
- Build trusted, multi-layered relationships with LMS Program Owners, C-level executives, CMOs, economic buyers, and procurement stakeholders
- Partner with Customer Success to quantify the business value of existing programs
- Own Executive Business Reviews across the account portfolio
- Drive pipeline development through EBRs, Client Summits, onsite visits, prospecting, and account relationship building
- Lead complex enterprise expansion opportunities from prospecting to close
- Negotiate expansion contracts and complex renewals, including legal terms
- Navigate procurement, legal, and security processes
- Collaborate cross-functionally with CSMs, Marketing, Product, Solutions Consulting, and executive leadership
- Execute account strategies, deliver strong outcomes, and provide accurate pipeline forecasts
- Perform other duties as assigned
Requirements
What you’ll need- 8+ years of experience in relevant client-facing revenue roles with a focus on expansion in large strategic accounts
- Demonstrated track record of growing strategic enterprise software or SaaS accounts and meeting or exceeding sales or expansion quotas
- Proven experience working with high-profile clients (e.g., FAANG companies) and successfully navigating complex, multi-layered enterprise organizations to identify decision-makers and economic buyers
- Strong consultative selling skills, including discovery, critical questioning, listening, analysis, negotiation, communication, and executive presentation
- Strong business acumen and ability to understand how customer education, partner enablement, product education, or learning programs contribute to broader business objectives
- Deep understanding of SaaS platforms, LMS, CMS, or similar tools
- Experience selling to marketing, customer experience, customer education, partner enablement, or other business functions is strongly preferred
- Ability to travel multiple times per quarter (up to 40%) to meet with clients
- Ability to work consistently across time zones, if applicable
- Bachelor’s degree in a related field or equivalent experience
Benefits
Comp & perks- Medical - 100% of employee premiums for selected individual plans
- Dental - 100% of employee premiums covered
- Vision - 100% of employee premiums covered
- LinkedIn Learning
- 401(k) plus matching (US Based Only)
- Flexible PTO
- Calm subscription
- Annual Company Retreat
- Personal development budgets
