General Liability Claims Adjuster II

. Investigate and process auto, bodily injury, property damage, and general liability claims .

Posted 9/25/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $35 - $45 per hourWebsite

Key responsibilities & impact

Investigate and process auto, bodily injury, property damage, and general liability claims
Consult police and hospital records, examine photographs and statements, and take recorded statements as needed to render a sound liability position
Evaluate and review bodily injury demands and negotiate claims to settlement
Evaluate and calculate automobile total loss settlements and diminishment of value claims
Evaluate and calculate non-vehicle property damage, including supporting documentation
Negotiate and finalize claim settlements, including lien resolution, in alignment with client authority
Maintain records, reports, diaries, and files in the CMIS according to company and regulatory criteria
Document spoken and written case activity in the CMIS and prepare timely status reports for clients
Respond to inquiries within required timeframes
Maintain proactive communication with injured workers, employers, carriers, counsel, and vendors throughout each claim

What you’ll need

Bachelor’s degree from an accredited college or university preferred but not required; relevant work experience will be considered
At least 5 years of experience adjusting auto and general liability claims
Governmental immunity experience a plus but not required
Excellent oral and written communication, including presentation skills
Strong negotiation and settlement skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational and interpersonal skills
Ability to work effectively in a team environment and meet or exceed service expectations
Regular travel required for mediations, settlement conferences, and hearings, which may exceed two hours each way

Comp & perks

Comprehensive medical, dental, and vision benefits
Company contributions to HSA and FSA plans
Employer-paid life and disability insurance
401(k) with company match
Paid time off (PTO) and company-paid holidays
Learning and development opportunities that support real career advancement
Employee assistance resources and a supportive culture that values balance and wellbeing
Full benefits package