General Liability Claims Representative

Intercare Holdings Insurance Services

. Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, auto, or property loss or damages .

Posted 9/22/2026full-timeLos Angeles • California • United StatesJunior💰 $28 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and analyzing insurance claims, including personal, casualty, auto, and property loss. Proficient in claims management software and compliance with regulatory requirements while maintaining effective communication with clients and stakeholders.

Highest-signal resume keywords

Insurance Claims HandlingClaims Management SoftwareRegulatory ComplianceWritten And Verbal CommunicationEvidence Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims SettlementDamage AssessmentRecord MaintenanceClaims Analysis

Soft Skills

Client CommunicationInterpersonal Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookTeamsZoom

Industry Keywords

Public Entity Liability ClaimsFirst-Party ClaimsThird-Party ClaimsBodily Injury ClaimsProperty Damage Claims

About the role

Key responsibilities & impact

Investigate, analyze, and determine the extent of the insurance provider's liability concerning personal, casualty, auto, or property loss or damages
Attempt to settle claims with claimants
Correspond with or interview medical specialists, agents, witnesses, and claimants to compile information
Calculate and approve payment of claims within a specified monetary limit
Assess and estimate vehicle or property damage
Evaluate customer records and examine evidence to determine whether it supports claims
Follow contract, property, and insurance laws and rules of evidence procedures in legal settings
Gather physical evidence, inspect property, research property records, and conduct court and legal-record searches
Obtain, review, and evaluate police, medical, and other records
Recommend claim action and properly establish and adjust reserves in accordance with guidelines and authority levels
Maintain records, reports, files, and active claim diaries in the claims system
Assist in preparing timely reports to clients
Comply with claims-handling best practices and regulatory requirements
Collect evidence to support contested claims in court
Keep clients advised
Investigate, evaluate, and adjust low- to medium-exposure first- and third-party automobile bodily injury and property damage, premises liability, and product liability claims

Requirements

What you’ll need

Bachelor's degree preferred
One to three years of experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities preferred
Basic knowledge relating to the handling of public entity liability claims
At least two years of using Microsoft Windows on a PC, including Microsoft Word, Excel, and Outlook
At least two years of using streaming video conferencing, including Teams and Zoom, with the ability to set and host group meetings with all included functionalities
At least two years of using claims management software and/or ability to quickly learn new software systems related to claims management
Excellent written and verbal communication skills

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits
Company contributions to HSA and FSA plans
Employer-paid life and disability insurance
401(k) with company match
Paid time off (PTO) and company-paid holidays
Learning and development opportunities that support real career advancement
Employee assistance resources and a supportive culture that values balance and wellbeing
Full benefits package