Senior Asset Manager, Commercial Servicing

International Luxury Hotel Association

. Provide proactive monitoring and surveillance of assigned assets securing CRE loans .

Posted 9/18/2026full-timeRemote • United StatesSenior💰 $85,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial real estate loan servicing, including oversight of loan portfolios, financial analysis, and borrower relationship management. Proficient in interpreting loan documents and performing complex calculations while ensuring compliance with investor servicing guidelines.

Highest-signal resume keywords

CRE Loan Servicing ExperienceFinancial Statement AnalysisLoan Document InterpretationLeadership in Asset ManagementBilingual English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRE Loan Life CycleComplex CalculationsAmortization TablesCash ManagementDSCR TestingPro Forma CreationQuality Control ChecksInvestor ReportingLoan Covenant MonitoringProperty Management Changes

Soft Skills

Attention to DetailConflict ResolutionProfessional Relationship BuildingOutstanding Verbal CommunicationDifficult Conversation Skills

Tools & Technologies

WordExcelOutlookCoPilotREALSynergy

Industry Keywords

Commercial Real EstateLoan ServicingInvestor Servicing GuidelinesBackground ScreeningMortgage Satisfaction

About the role

Key responsibilities & impact

Provide proactive monitoring and surveillance of assigned assets securing CRE loans
Serve as the primary contact for borrowers, investors, third parties, and internal business units
Provide oversight of an assigned commercial real estate loan portfolio
Facilitate borrower requests and interpret CRE loan documents
Monitor and enforce loan covenants, including letters of credit, cash management, waterfall allocation, DSCR testing, occupancy triggers, and construction/rehabilitation requirements
Perform quality control checks of loan boarding against loan documents
Coach and train Asset Managers on CRE loan document interpretation and complex assets or draws
Monitor escrow, reserve, insurance, rent rolls, financial statements, property inspections, and performance issues
Spread and analyze property-level financial statements and create pro formas
Resolve delinquent payment issues with borrowers and investors
Calculate amortization tables, interest, default interest, prepayment premiums, yield maintenance, and escrow constants
Create and monitor investor watchlists and generate investor reports
Lead client calls and meetings regarding loan performance
Review borrower loan draws and construction or renovation schedules
Prepare, collaborate on, and review CREF-C reporting packages
Complete, review, and approve presentation-level write-ups and recommendations for borrower requests
Handle assumptions, collateral substitutions, insurance loss processing, insurance non-compliance, maturity extensions, loan modifications, partial collateral releases, and property management changes
Coordinate with internal departments, update policies and procedures, assist with audits, and prepare presentations
Act as the escalation point for team, client, and borrower inquiries
Adhere to investor servicing guidelines and internal policies and procedures

Requirements

What you’ll need

Four-year degree from an accredited university preferred, or equivalent work experience
Minimum of 8 years of CRE loan servicing experience required
1–2 years in a leadership position preferred
Familiarity with the full CRE loan life cycle from onboarding through Mortgage Satisfaction
High attention to detail
Strong proficiency in Word, Excel, Outlook, CoPilot, and other information processing programs
Self-motivated and able to work independently
Ability to perform complex calculations using calculators and systems
Ability to reason and exercise sound judgment
Ability to handle sensitive and confidential information appropriately
Outstanding verbal, written, and listening skills
Strong customer service, professional relationship-building, conflict-resolution, and difficult-conversation skills
Must pass the Company’s background screening process before beginning employment
May be required to pass client-specific background checks or applicable Federal/State licensing requirements
Bilingual English and Spanish is a plus
Previous REALSynergy servicing system experience is a plus

Benefits

Comp & perks

Annual performance-based bonus
Medical, dental, and vision coverage
Up to 3% match on 401(k) contributions
Generous paid time off
Company-paid life, accident, and disability coverage
Mental, physical, and financial wellness programs
Reasonable accommodations for disabilities or special needs