Content Communications Manager

Internet Society

. Write and edit blogs, impact stories, video scripts, social media copy, and other communications materials .

Posted 9/23/2026full-timeRemote • Virginia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates exceptional writing and editing skills, with a strong ability to adapt messaging for diverse audiences and formats. Proven experience in developing creative briefs, guiding multimedia production, and utilizing content performance insights to enhance communication strategies.

Highest-signal resume keywords

Exceptional English Writing SkillsCreative Brief DevelopmentVideo Script GuidanceStrong Editorial JudgmentContent Performance Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentFact-CheckingInterviewingAudience-Focused WritingEditingStorytellingProject ManagementContent StrategyDigital Inclusion CommunicationTechnical Topic Explanation

Soft Skills

Collaboration Across CulturesDiplomatic CommunicationCuriosity and InitiativeStrong PlanningRelationship Building

Tools & Technologies

Editorial Calendar ManagementProject-Tracking SystemsContent Performance Measurement Tools

Industry Keywords

Nonprofit ExperienceInternational Organization ExperienceInternet IssuesDigital InclusionAdvocacy Communication

About the role

Key responsibilities & impact

Write and edit blogs, impact stories, video scripts, social media copy, and other communications materials
Adapt messaging, tone, and structure to different audiences and formats
Research topics and interview participants and experts
Verify facts, quotations, and impact claims against source materials
Represent people and their experiences accurately and respectfully
Deliver content ready for editorial review while applying brand, style, accessibility, and approval guidelines
Develop creative briefs and scripts
Guide video producers, photographers, and designers through clear direction and actionable feedback
Build understanding of Empowerment programs, audiences, milestones, and communications needs
Lead working meetings and translate requests into practical communications recommendations
Advise colleagues on objectives, audiences, formats, and timing
Connect Empowerment stories with the organization’s broader work in connectivity, advocacy, safety, and community engagement
Identify storytelling opportunities and contribute to integrated campaigns and program launches
Plan assigned work from brief through delivery, including responsibilities, dependencies, deadlines, and review stages
Maintain the editorial calendar and project-tracking systems
Coordinate with design, social media, email, web, media, and community engagement colleagues
Make day-to-day content and delivery decisions within agreed priorities
Monitor organizational developments and connect opportunities across teams
Assess content performance with measurement colleagues and use audience insights to improve future communications
Explore storytelling practices and recommend useful approaches

Requirements

What you’ll need

At least six years of relevant experience in communications, journalism, or content development
Substantial hands-on writing experience and experience advising internal stakeholders
A bachelor’s degree or an equivalent combination of education and relevant professional experience
Exceptional and proven English writing and editing skills
Portfolio of clear, accurate, audience-focused content across multiple formats
Strong editorial judgment, including interviewing, fact-checking, accurate quotation, and attribution
Ability to explain complex programs or technical topics in accessible language
Experience developing creative briefs and creating or guiding video scripts
Experience working with video producers, photographers, and designers
Ability to lead productive meetings and make evidence-informed recommendations
Ability to discuss competing needs diplomatically and build constructive working relationships
Strong planning and follow-through
Ability to coordinate with specialists and recognize when guidance or broader decisions are needed
Curiosity, initiative, and ability to learn about an organization’s work and apply feedback
Ability to collaborate across cultures, teams, and time zones
Ability to communicate accurately, sensitively, and using inclusive language
Commitment to an Internet for everyone
Preferred: experience in a nonprofit or international organization
Preferred: experience using content performance insights to improve communications
Preferred: communications experience related to Internet issues, technology, digital inclusion, or the technical community

Benefits

Comp & perks

Generous paid time off and paid public holidays
Benefits based on local in-country guidelines
Paid time to volunteer in the community
Annual company contribution toward professional development or higher education
Flexible work-from-home
Competitive compensation and benefits package based on qualifications and local market data
Global team culture emphasizing collaboration, inclusion, respect, people, and passion