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Account Manager, Destinations
Internova Travel Group. Serve as a key liaison between Internova and preferred Destination and Global Tourism Board Partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and partnership marketing, with a strong focus on managing complex client relationships and executing multi-channel campaigns. Proficient in budget management, performance analysis, and cross-functional collaboration to drive successful outcomes.
Highest-signal resume keywords
Account ManagementPartnership MarketingCampaign ExecutionRelationship ManagementBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ManagementData AnalysisProject ManagementKPI TrackingContract Management
Soft Skills
Communication SkillsProblem-Solving SkillsOrganizational SkillsAttention to DetailCollaboration
Tools & Technologies
Microsoft OfficeSmartsheetProject Management Platforms
Industry Keywords
TravelTourismHospitalityTour OperatorDestination Experience
About the role
Key responsibilities & impact- Serve as a key liaison between Internova and preferred Destination and Global Tourism Board Partners
- Manage a diverse portfolio of mid-tier through top-tier, complex accounts
- Manage end-to-end partner management, campaign execution, relationship development, and coordination across Internova business units
- Support designated team-wide functions and cross-functional areas across the Destinations team and Internova business units
- Serve as the primary day-to-day partner contact
- Manage the full lifecycle of assigned partner agreements from annual planning and activation through execution, reporting, renewal, and ongoing account development
- Translate contracted partner plans into actionable campaign timelines across B2B, B2C, events, publications, education, and other channels
- Coordinate multiple partner campaigns and deliverables simultaneously
- Partner with Creative, Marketing, Events, Analytics, and other internal teams
- Review campaign assets and deliverables for accuracy, partner alignment, brand standards, and contractual requirements
- Collaborate across Internova business units and functional teams
- Maintain and share updates, resources, tools, and process information
- Contribute to team-wide initiatives, events, process improvements, and special projects
- Manage assigned partner budgets within contracted revenue and expense parameters
- Maintain accurate account records, campaign documentation, timelines, and partner activity
- Coordinate collection and analysis of campaign performance data, KPIs, and proof of performance
- Develop comprehensive partner recaps demonstrating campaign delivery, results, and partnership value
- Use performance insights to inform partner conversations, renewals, and future account recommendations
- Identify execution risks, resolve issues, and communicate changes or recommendations to partners and internal stakeholders
Requirements
What you’ll need- Bachelor's degree in marketing, advertising, tourism, business administration, or equivalent combination of education and relevant experience
- 5+ years of account management, partnership marketing, or related experience
- Travel, tourism, hospitality, tourism board, tour operator, consortia, or destination experience strongly preferred
- Experience managing complex client or partner relationships, multiple concurrent campaigns, and significant program budgets
- Strong relationship-management skills
- Ability to communicate effectively and professionally with external partners and internal stakeholders
- Ability to coordinate complex projects across multiple teams, manage competing priorities, and deliver against deadlines with strong attention to detail
- Strong written, verbal, presentation, and problem-solving skills
- Highly organized, proactive, collaborative, and comfortable working independently in a remote environment
- Strong proficiency with Microsoft Office and related business tools, including document preparation, presentations, data analysis, spreadsheet management, and project-management platforms such as Smartsheet and other required technology tools
- Ability to travel for partner meetings, industry events, and Internova programs as required
Benefits
Comp & perks- Choice of two medical plans
- Two dental plans
- Vision insurance
- Flexible spending accounts (FSAs)
- Company-paid life insurance and AD&D
- Optional additional life insurance and AD&D
- Disability insurance
- Paid parental leave
- Paid time off
- 401k Plan with company match
- Discounted employee travel options
- Access to LinkedIn Learning webinars and courses
- Discounted pet insurance
- Discounted auto, home, & renters insurance
- May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance