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Internova Travel Group

Advisor Integration Manager

Internova Travel Group

. Guide new advisors through their first three to six months at GTC .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $49,183 - $80,691 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training and onboarding within the travel industry, with a strong understanding of GTC's platforms and tools. Capable of delivering structured training, supporting advisors, and fostering effective communication and collaboration.

Highest-signal resume keywords
5+ Years Experience In TrainingStrong Understanding Of GTC's PlatformsExperience With SalesforceProficiency In MS OfficeStrong Analytical And Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Training And SupportClient-Facing ExperienceProject Management SoftwareCRM System ManagementKnowledge Of Sabre
Soft Skills
Exceptional Communication SkillsRelationship-Building AbilitiesHighly OrganizedDetail-OrientedAbility To Multitask Under Pressure
Tools & Technologies
GTC ONEAdvisor OSMS FormsTeamsSmartsheet
Industry Keywords
Travel IndustryAdvisor RelationsAccount ManagementIndependent AdvisorsPartner Network

Tech Stack

Tools & technologies
Assembly

About the role

Key responsibilities & impact
  • Guide new advisors through their first three to six months at GTC
  • Support technical onboarding and ensure smooth integration into GTC
  • Train advisors on GTC systems, resources, and offerings
  • Direct advisors to appropriate subject-matter experts or additional training modules
  • Partner with the Growth Team to understand each new advisor’s business and goals before onboarding
  • Complete technical onboarding actions as part of the Onboarding Team
  • Provide onboarding-team coverage during capacity constraints
  • Provide basic training on GTC tools such as Advisor OS and GTC ONE
  • Conduct an initial “Get Started” call covering GTC resources, systems, accounting, hotel programs, partner programs, CCRA, and marketing resources
  • Deliver structured, needs-based training after onboarding
  • Educate advisors on support desks and effective communication with each team
  • Check in with new advisors at least weekly during their first six months to provide training and troubleshoot issues
  • Meet regularly with ASMs to ensure required support actions are completed
  • Create custom training or support for new advisors as needed
  • Coordinate meetings with internal departments for deeper learning or issue resolution
  • Stay informed about internal updates and communicate changes affecting advisors
  • Create processes, tools, and collateral to improve efficiency and the day-to-day experience of advisors, ASMs, and internal teams
  • Hand over responsibility to the ASM after six months or sooner at the discretion of the Integration Manager, ASM, and Director of Sales Operations

Requirements

What you’ll need
  • 5+ years’ experience in training within the travel industry
  • Proven ability to train and support clients and colleagues
  • Strong understanding of GTC’s platforms, tools, partner network, and program offerings
  • Background in travel, advisor relations, account management or a comparable client-facing role
  • Experience collaborating with Independent Advisors is preferred
  • Working knowledge of Sabre is beneficial; proficiency is a strong advantage
  • Experience with Salesforce is preferred
  • Strong analytical and problem-solving skills
  • Ability to work independently
  • Exceptional communication and relationship-building abilities
  • Highly organized, detail-oriented, and self-motivated
  • Proficiency in MS Office, including MS Forms
  • Project management software experience, such as Teams and Smartsheet
  • CRM system management experience
  • Strong organizational skills and ability to multitask under pressure
  • Strong teamwork and interpersonal skills
  • Ability to keep sensitive information confidential
  • Focused listening skills and ability to gain greater understanding
  • Ability to learn and apply knowledge quickly
  • Ability to travel periodically

Benefits

Comp & perks
  • Choice of two medical plans
  • Two dental plans
  • Vision insurance
  • Flexible spending accounts (FSAs)
  • Company-paid life insurance and AD&D
  • Optional additional life insurance and AD&D
  • Disability insurance
  • Paid parental leave
  • Paid time off
  • 401k Plan with company match
  • Discounted employee travel options
  • Access to LinkedIn Learning webinars and courses
  • Discounted pet insurance
  • Discounted auto, home, & renters insurance
  • May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance