Corporate Travel Consultant – Amadeus

Internova Travel Group

. Service inbound corporate travel requests in a virtual call center environment .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $17 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates mastery in Amadeus GDS for efficient travel bookings while providing exceptional customer service in a corporate travel environment. Capable of handling complex travel arrangements and adapting to changing requirements with strong teamwork and communication skills.

Highest-signal resume keywords

Amadeus GDS MasteryCorporate Travel Experience5+ Years Customer Service ExperienceExceptional Customer Service ApproachInternational Travel Bookings Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

GDS AssessmentTyping Speed 45 WPMTravel Selling ExperienceDomestic and International ReservationsLow Fare Search Capabilities

Soft Skills

Exceptional Written CommunicationExceptional Oral CommunicationTeamworkAdaptabilityDecision-Making Support

Industry Keywords

Travel Industry KnowledgeFly America ActCustomer Experience GoalsProductivity GoalsQuality Goals

About the role

Key responsibilities & impact

Service inbound corporate travel requests in a virtual call center environment
Provide extraordinary customer service to Altour clients
Greet all clients with enthusiasm
Provide consultative service to travelers and travel arrangers throughout the booking process
Quote and book accurate domestic and international air, car, and hotel reservations
Complete all reservations accurately and timely
Follow Federal and State travel requirements, including the Fly America Act
Secure the lowest available air, car, and hotel rates at time of booking
Utilize client and Altour negotiated programs when applicable
Utilize GDS low fare search capabilities
Maintain productivity goals measured by transactions per day
Maintain quality goals measured by minimal customer service issues
Maintain customer experience goals measured through call monitoring performance
Proactively support peers and assist with decision-making
Escalate issues to a leader when appropriate

Requirements

What you’ll need

Must pass GDS assessment
Typing speed of at least 45 WPM
5 years’ travel selling experience
5+ years’ customer service experience, preferably in the travel industry
Exceptional/above & beyond, proactive customer service approach
Excellent travel industry knowledge
Mastery in Amadeus GDS formats, shortcuts, enhancements, and pricing
Corporate travel experience required
Experience in international travel bookings and process
Experience handling multiple accounts
Exceptional written and oral communication skills
Ability to embrace change and adapt
Strong understanding of own skill set and development opportunities
Ability to take direction, offer suggestions, and ask for appropriate guidance
Demonstrates exceptional teamwork
Ability to act as a leader among peers
Ability to provide constructive feedback to peers and leaders when appropriate
Ability to handle difficult situations with minimal guidance
Ability to support peers in decision making
Knows when to escalate to a leader
Strong understanding of key Altour initiatives and strong change management skills

Benefits

Comp & perks

Choice of two medical plans
Choice of two dental plans
Vision insurance
Flexible spending accounts (FSAs)
Company-paid life insurance and AD&D
Optional additional life insurance and AD&D
Disability insurance
Paid parental leave
Paid time off
401k Plan with company match
Discounted employee travel options
Access to LinkedIn Learning webinars and courses
Discounted pet insurance
Discounted auto, home, & renters insurance
May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance