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Project Delivery Manager
Internova Travel Group. Coordinate project activities, timelines, milestones, and deliverables across multiple concurrent initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination capabilities, ensuring alignment with business objectives while managing timelines, deliverables, and stakeholder communication. Proficient in utilizing project management tools and maintaining comprehensive documentation to support operational workflows and process improvements.
Highest-signal resume keywords
Project CoordinationMicrosoft Office ProficiencyTravel Technology ExperienceCross-Functional Team CoordinationOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementImplementation SupportOperations SupportDocumentation ManagementTime Management
Soft Skills
Strong CommunicationAttention to DetailAbility to Work Independently
Tools & Technologies
SmartsheetJiraMonday.comAsanaMicrosoft Project
Industry Keywords
Travel Management CompanyTravel TechnologyOperational WorkflowsBusiness Process ImprovementsTraveler Servicing Tools
About the role
Key responsibilities & impact- Coordinate project activities, timelines, milestones, and deliverables across multiple concurrent initiatives.
- Maintain project schedules and communicate key dates and commitments to stakeholders.
- Track action items, decisions, open issues, and project dependencies.
- Ensure project priorities remain aligned with business objectives.
- Provide visibility into project progress and upcoming activities.
- Coordinate between business teams, Travel Technology, Operations, vendors, and other stakeholders.
- Schedule and facilitate project meetings, status reviews, and working sessions.
- Prepare and distribute meeting notes, action items, and project updates.
- Manage expectations and maintain alignment among project participants.
- Monitor project tasks and follow up with owners to ensure commitments are completed.
- Identify potential delays, conflicts, or roadblocks and escalate as needed.
- Maintain project documentation and organizational records.
- Support leadership with project reporting and status updates.
- Coordinate readiness activities for new processes, tools, and business initiatives.
- Ensure documentation, training materials, communications, and support resources are completed before implementation.
- Assist with user training and knowledge transfer activities.
- Support rollout planning and readiness activities across impacted teams.
- Monitor implementation progress following launch activities.
- Track post-launch issues and coordinate follow-up activities.
- Support stabilization efforts and communication during transition periods.
- Document lessons learned and improvement opportunities.
- Support initiatives involving Concur Travel, Atriis, Deem, Kayak for Business, Sabre, Amadeus, Compleat, iQCX, mid-office systems, automation platforms, traveler servicing tools, and operational workflows/business process improvements.
Requirements
What you’ll need- Bachelor's degree or equivalent experience.
- 2-5 years of experience in project coordination, administration, operations support, implementation support, or a related role.
- Excellent organizational and time-management skills.
- Strong written and verbal communication abilities.
- Demonstrated ability to manage multiple priorities simultaneously.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
- Ability to work independently in a remote work environment.
- Preferred: Experience within a Travel Management Company (TMC), travel technology organization, or business operations environment.
- Preferred: Familiarity with Smartsheet, Jira, Monday.com, Asana, Microsoft Project, or similar platforms.
- Preferred: Experience coordinating cross-functional teams and business initiatives.
- Preferred: Exposure to travel booking, fulfillment, operational support, or technology implementation processes.
Benefits
Comp & perks- Choice of two medical plans
- Two dental plans
- Vision insurance
- Flexible spending accounts (FSAs)
- Company-paid life insurance and AD&D
- Optional additional life insurance and AD&D
- Disability insurance
- Paid parental leave
- Paid time off
- 401k Plan with company match
- Discounted employee travel options
- Access to LinkedIn Learning webinars and courses
- Discounted pet insurance
- Discounted auto, home, & renters insurance
- May be eligible for an incentive, commission, bonus, or discretionary bonus program based on the company’s financial goal achievement and individual performance