Project Manager – Business Implementation

Internova Travel Group

. Manage new business implementations end-to-end after verbal award .

Posted 11/3/2026full-timeRemote • United StatesSeniorLead💰 $64,570 - $105,936 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end business implementations, ensuring effective communication and adherence to project scope and schedule. Proficient in applying Operational Excellence principles and translating business requirements into scalable designs while leading cross-functional teams.

Highest-signal resume keywords

Project ManagementOperational ExcellenceCustomer-Facing ImplementationAnalytical Problem-SolvingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Implementation ManagementData AnalyticsChange Control ManagementLabor Management SystemsWorkforce OptimizationPerformance CoachingRisk IdentificationDocumentation CreationTechnical SpecificationsProcess Adherence

Soft Skills

Effective Relationship BuildingMotivational LeadershipAnalytical AptitudeCustomer Service Orientation

Certifications & Qualifications

Bachelor’s Degree in Related Field

Industry Keywords

Engineering StructuresQuality Driven ManagementImplementation DeliveryCross-Functional TeamsCustomer Solutions

About the role

Key responsibilities & impact

Manage new business implementations end-to-end after verbal award
Maintain communication throughout projects to meet customer expectations
Plan, lead, organize, and control multiple project initiatives according to approved scope and schedule
Engage Sales, Solutions, and Operations to validate business scope, contract documents, technical specifications, data analytics, and technology selection
Build engineering structures that scale with company strategy and define implementation-team roles and responsibilities
Apply Operational Excellence principles related to Labor Management Systems, Workforce Optimization, and Performance Coaching & Observation
Translate business requirements into scalable designs and manage change control throughout the project lifecycle
Implement complex business requirements using varied tools and technologies
Make first-line business decisions, develop ramp-up plans and schedules, identify risks, and develop mitigation plans
Direct cross-functional implementation pods and support teams
Advise customers on deploying products in their environments
Sign off on and test Standard Operating Procedures with IT
Ensure smooth transition to operations after go-live and ramp-up
Interact with customer representatives from senior operations through warehouse operations and end-users
Collaborate with customer and operations leadership to ensure process adherence
Work with project managers to identify potential issues and risks
Create documentation for transition from implementation to post-implementation support
Assess industry trends and recommend improvements within the Engineering function
Support Quality Driven Management techniques and analysis-driven decision-making

Requirements

What you’ll need

Bachelor’s Degree in a related field preferred and 8 years of relevant experience
Direct customer-facing and implementation delivery experience
Ability to quickly learn new concepts and technologies and convert them into customer solutions
Excellent oral and written communication skills
Ability to motivate and maintain effective working relationships
Ability to rely on experience and judgment to plan and accomplish goals
Experience managing others including contractors and suppliers
Customer service driven
Analytical and problem-solving aptitude

Benefits

Comp & perks

Choice of two medical plans
Two dental plans
Vision insurance
Flexible spending accounts (FSAs)
Company-paid life insurance and AD&D
Optional additional life insurance and AD&D
Disability insurance
Paid parental leave
Paid time off
401k Plan with company match
Discounted employee travel options
Access to LinkedIn Learning webinars and courses
Discounted pet insurance
Discounted auto, home, & renters insurance
May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance