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Crane Parts Specialist
Interstate Companies, Inc.. Assist customers at the parts counter and over the phone with parts needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in parts identification and customer service within a heavy-duty truck and equipment environment, with strong organizational skills and proficiency in inventory management and computer-based systems.
Highest-signal resume keywords
Parts Counter ExperienceCustomer Service SkillsInventory ControlComputer-Based Parts SystemsForklift Operation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Parts IdentificationOrder ProcessingInventory ManagementShipping and ReceivingAttention to Detail
Soft Skills
Strong Communication SkillsOrganizational SkillsDependability
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft Outlook
Industry Keywords
Heavy-Duty Truck PartsAutomotive PartsEquipment PartsCustomer-Facing EnvironmentWarehouse Setting
About the role
Key responsibilities & impact- Assist customers at the parts counter and over the phone with parts needs
- Identify and locate the correct heavy-duty truck and off-highway equipment parts
- Provide parts support to service department technicians
- Process parts orders and transactions accurately
- Maintain strong customer service and represent the company professionally
- Assist with inventory control, stocking, and maintaining accurate parts locations
- Assist with shipping and receiving incoming and outgoing freight
- Help maintain a clean, organized parts counter and warehouse
- Perform other duties as assigned
Requirements
What you’ll need- Previous parts counter, automotive, heavy-duty truck, equipment, or related parts experience preferred
- Strong customer service and communication skills
- Ability to identify and locate parts using computer-based parts systems and catalogs
- Strong organizational skills and attention to detail
- Basic knowledge of inventory, shipping, and receiving processes
- Ability to operate a forklift or willingness to learn
- Dependable and able to maintain a consistent work schedule
- Comfortable assisting in both a customer-facing parts environment and warehouse setting
- Excellent verbal, written, and phone communication skills
- Proven computer experience, preferably with Microsoft Excel, Word, Outlook, or similar programs
- High school diploma or equivalent
- Ability to lift up to 50 pounds
Benefits
Comp & perks- Tuition assistance for educational and ongoing career growth
- Health, dental and vision coverage beginning on the first day of the following month
- Paid Time Off (PTO) accruing from day one of full-time employment
- 6 holidays and 2 floating holidays per year
- 401(k) with company matching
- Long-term disability insurance
- Short-term disability insurance
- Life insurance
- Healthiest You virtual health care paid by Interstate
- PPE reimbursement, including safety glasses and safety boot reimbursement
- Pet insurance
- Employee discounts on products and services
- Paid Employee Assistance Program with free 24/7 access to a guidance consultant
- Paid health and well-being screening for employees and their spouse