Parts Counter Associate

Interstate Companies, Inc.

. Assist customers at the parts counter and over the phone with parts needs .

Posted 11/6/2026full-timeGillette • Wyoming • United StatesJuniorMid-Level💰 $23 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills while assisting customers with parts needs and maintaining accurate inventory control. Proficient in using computer-based parts systems and capable of handling shipping and receiving processes in a parts counter and warehouse environment.

Highest-signal resume keywords

Customer ServiceParts IdentificationInventory ControlComputer-Based Parts SystemsForklift Operation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Parts OrderingInventory ManagementShipping ProcessesReceiving ProcessesHeavy-Duty Truck Parts Knowledge

Soft Skills

Verbal CommunicationWritten CommunicationDependability

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft Outlook

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Automotive PartsHeavy-Duty TruckEquipment PartsParts Counter Experience

About the role

Key responsibilities & impact

Assist customers at the parts counter and over the phone with parts needs
Identify and locate correct heavy-duty truck and off-highway equipment parts
Provide parts support to service technicians
Process parts orders and transactions accurately
Maintain strong customer service and represent the company professionally
Assist with inventory control, stocking, and maintaining accurate parts locations
Pull and assemble customer and technician parts orders from inventory
Assist with shipping and receiving incoming and outgoing freight
Help maintain a clean, organized parts counter and warehouse
Assist with parts deliveries and pick up returns or cores as needed
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Strong verbal, written, and phone communication skills
Previous computer experience, preferably with Microsoft Excel, Word, Outlook, or similar programs
Ability to lift up to 50 pounds
Valid driver's license and clean driving record
Previous parts counter, automotive, heavy-duty truck, equipment, or related parts experience preferred
Ability to identify and locate parts using computer-based parts systems and catalogs
Basic knowledge of inventory, shipping, and receiving processes
Ability to operate a forklift or willingness to learn
Dependable and able to maintain a consistent work schedule
Comfortable assisting in both a customer-facing parts environment and warehouse setting

Benefits

Comp & perks

Competitive wages
Tool program available
Tuition assistance for educational and ongoing career growth
Health, dental and vision coverage beginning on the first day of the following month
Paid Time Off (PTO) accruing from day one of full-time employment
6 holidays and 2 floating holidays per year
401(k) with company matching
Long Term Disability supplied
Short Term Disability supplied
Life Insurance supplied
Healthiest You virtual health care paid by Interstate
PPE reimbursement for safety glasses and safety boots
Pet insurance
Employee discounts on products and services
Paid Employee Assistance Program with free 24/7 access to a guidance consultant
Paid health and well-being screening for employees and their spouse