On-Call Infrastructure Engineer – DevOps

Intetics

. Provide exceptional customer support as an On-Call Infrastructure Engineer (DevOps) .

Posted 11/11/2026full-timeRemote • Kazakhstan, Azerbaijan, Uzbekistan, Moldova, Tajikistan, ArmeniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AWS EC2 administration, Linux administration, and MySQL management, with a strong focus on operational troubleshooting and incident response. Proficient in utilizing tools such as Docker, Terraform, and monitoring solutions to ensure high availability and effective resolution of production infrastructure incidents.

Highest-signal resume keywords

AWS EC2 AdministrationLinux AdministrationMySQL AdministrationOperational TroubleshootingOn-Call Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AWS EC2 AdministrationLinux AdministrationMySQL AdministrationDockerTerraformRoot Cause AnalysisProduction Incident ResponseMySQL Replication TroubleshootingCloudWatchApplication Load Balancers

Soft Skills

Strong Operational Troubleshooting Skills

Tools & Technologies

Docker ComposePagerDutySite24x7Percona PMMCloudFrontBackup and Recovery OperationsPrometheusGrafanaDatadogNew Relic

Industry Keywords

Infrastructure EngineerDevOpsObservability ArchitectureHigh-Availability MySQL Design

Tech Stack

Tools & technologies

AWSDockerEC2GrafanaJavaLinuxMySQLPackerPHPPrometheusTerraform

About the role

Key responsibilities & impact

Provide exceptional customer support as an On-Call Infrastructure Engineer (DevOps)
Maintain availability during an agreed coverage window of approximately 12 hours per day aligned with the CET time zone
Monitor email and alerts throughout the coverage window
Acknowledge incoming incidents or requests within 30 minutes and confirm they have been taken into work
Begin troubleshooting and resolution promptly
Investigate and resolve production infrastructure incidents
Troubleshoot AWS, Linux, Docker, and MySQL environments
Diagnose and resolve MySQL replication issues
Restore service availability and document resolution steps
Perform root cause analysis where required
Work occasional support engagements requiring only a few hours of active work per month in most cases
Only actively worked incident or request time is paid; standby time is unpaid

Requirements

What you’ll need

AWS EC2 administration
CloudWatch
Linux administration, particularly Ubuntu
Docker and Docker Compose
MySQL administration
MySQL replication troubleshooting
Production incident response
On-call support experience
Application Load Balancers
CloudFront
Strong operational troubleshooting skills
Terraform (strongly preferred)
Packer (strongly preferred)
Percona PMM (strongly preferred)
PagerDuty (strongly preferred)
Site24x7 (strongly preferred)
Backup and recovery operations (strongly preferred)
Root Cause Analysis (RCA) (strongly preferred)
AWS infrastructure troubleshooting (strongly preferred)
Java application troubleshooting (nice to have)
PHP application troubleshooting (nice to have)
Prometheus (nice to have)
Grafana (nice to have)
Datadog (nice to have)
New Relic (nice to have)
High-availability MySQL design (nice to have)
Observability architecture (nice to have)