Content Team Lead

Intrepid Asia

. Supervise and guide a team of Content Associates, including workload distribution, task prioritization, productivity, and performance management .

Posted 10/28/2026full-timeMandaluyong City • PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in e-commerce content operations, including product listing management and optimization across platforms like Lazada, Shopee, and Shopify. Proven ability to lead teams, manage projects, and implement workflow improvements using AI-powered tools.

Highest-signal resume keywords

E-Commerce Content OperationsProduct Listing ManagementTeam SupervisionContent Quality AssuranceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content OptimizationProduct Information ManagementData AnalysisHTMLAdobe PhotoshopMS ExcelGoogle SheetsWorkflow AutomationAI-Powered ToolsContent Quality Metrics

Soft Skills

Organizational SkillsTime ManagementProblem SolvingCommunication SkillsDetail Oriented

Tools & Technologies

AsanaLazadaShopeeZaloraTikTok ShopShopify

Industry Keywords

E-CommerceContent ManagementPerformance ManagementProduct Listing AccuracyContinuous Improvement

About the role

Key responsibilities & impact

Supervise and guide a team of Content Associates, including workload distribution, task prioritization, productivity, and performance management
Manage creation, publishing, maintenance, and optimization of product listings across Lazada, Shopee, Zalora, TikTok Shop, and Shopify
Ensure product listing accuracy, completeness, and timely execution
Implement and maintain content quality standards and QC processes
Drive improvements to Content Scores and Key Attribute Fill Rates at the SKU level
Coordinate content projects, campaigns, product listing updates, and platform-specific requirements
Identify workflow improvements and introduce AI-powered tools and automation
Track team productivity, content quality metrics, and project timelines
Provide progress updates and recommend corrective actions
Collaborate with internal stakeholders across the Philippines, Singapore, and Malaysia on deliverables and timelines

Requirements

What you’ll need

Bachelor's degree in Marketing, Business, Communications, E-commerce, or a related field
At least 3–5 years of experience in e-commerce content operations, product listing management, or a related field, preferably with experience in team supervision
Strong knowledge of Lazada, Shopee, Zalora, TikTok Shop, and Shopify, including product listing requirements and content optimization best practices
Ability to supervise and guide a team, manage workloads effectively, and ensure timely delivery of tasks and projects
Good understanding of content quality assurance and product information management
Strong organizational, project management, and time management skills
Ability to handle multiple brands, projects, and competing priorities
Detail oriented, analytical, and results driven, with strong problem solving skills and a continuous improvement mindset
Excellent written and verbal communication skills in English
Advanced proficiency in MS Excel or Google Sheets
Familiarity with basic HTML and Adobe Photoshop is an advantage
Experience with project management tools such as Asana is a plus
Familiarity with AI-powered tools and workflow automation, with the ability to identify and implement productivity and efficiency solutions

Benefits

Comp & perks

Ongoing design and AI training
Hybrid working
PC/laptop/MacBook and Adobe suite
Opportunities to work on leading global brands across marketplaces and social platforms
Entrepreneurial initiative and opportunity to influence the role and company
Collaborative, transparent, supportive workplace culture
Team lunches, after-work hangouts, and events
Formal training through face-to-face sessions, coaching, and Intrepid Academy
Client leadership, advanced technology, and best-in-class process experience
Comprehensive insurance
Generous leave