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Key Account Manager, E-commerce
Intrepid Asia. Manage and grow the ecommerce business of one or multiple brands across all ecommerce platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing ecommerce strategies and driving brand growth across multiple platforms, with a strong focus on performance metrics and collaborative project management. Proficient in developing annual plans and leveraging analytical skills to enhance brand visibility and consumer engagement.
Highest-signal resume keywords
Ecommerce Strategy DevelopmentDigital Campaign PlanningProject ManagementAnalytical SkillsRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EcommerceData AnalysisPerformance ImprovementBrand GrowthActivation Plans
Soft Skills
Interpersonal SkillsNegotiation SkillsCommunication SkillsCollaborative AttitudeFlexible Mindset
Tools & Technologies
ExcelPowerPoint
Industry Keywords
NMVKPIMarketplace GrowthBrand ExposureConsumer Propositions
About the role
Key responsibilities & impact- Manage and grow the ecommerce business of one or multiple brands across all ecommerce platforms
- Act as the brand’s main point of contact and trusted advisor
- Create ecommerce strategies and annual plans for assigned brands
- Negotiate with brand and platform stakeholders to maximize consumer propositions and brand exposure
- Coordinate with in-house teams to drive brand success
- Grow account NMV and revenue
- Build strong relationships with brand and platform counterparts
- Deliver recommendations on strategy, promotions and marketplace growth levers
- Develop annual growth plans, activation calendars and campaign proposals
- Manage cross-functional teams across Content, Store Management, Operations and Chat
- Ensure brand and store KPIs are met
- Collaborate on onboarding and growth plans for new brands
- Collaborate with management on NMV goals, planning and forecasting
- Work with the Category Manager to ensure account retention and growth
- Work closely with Business Development to identify additional services for brands
Requirements
What you’ll need- Minimum 2–3 years of relevant work experience in Ecommerce, ideally with Lazada, Shopee, another enabler, a brand or distributor
- Commercial performance-driven mindset
- Flexible and collaborative attitude
- Strong interpersonal, relationship, communication, listening and negotiation skills
- Ability to develop a brand ecommerce strategy and translate it into annual and monthly activation plans
- Experience developing digital/ecommerce campaign plans
- Analytical skills to analyze data and make performance improvement suggestions
- Project management experience
- Good Excel and PowerPoint skills
Benefits
Comp & perks- Career progression from Junior KAM to KAM, Senior KAM, Cluster Manager and beyond
- Personal development opportunities
- Advanced systems and tools
- Entrepreneurial initiative and cutting-edge projects
- Collaborative and supportive team culture
- Team lunches, after-work hangouts and events
- Formal training through face-to-face sessions, coaching and Intrepid Academy
- Real-world development experience leading clients, working with advanced technology and mastering best-in-class processes
- Competitive compensation
- Comprehensive insurance
- Generous leave