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Key Account Manager – TikTok
Intrepid Asia. Manage and grow the ecommerce business of one or multiple brands across all ecommerce platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing ecommerce strategies and driving revenue growth across multiple platforms, with a strong focus on relationship building and performance analysis. Proficient in developing annual plans and collaborating with cross-functional teams to achieve brand and store KPIs.
Highest-signal resume keywords
Ecommerce Strategy DevelopmentRevenue Growth ManagementRelationship BuildingProject ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ecommerce ManagementDigital Campaign PlanningPerformance AnalysisKPI DevelopmentActivation Planning
Soft Skills
Interpersonal SkillsNegotiation SkillsCommunication SkillsCollaborative AttitudeListening Skills
Tools & Technologies
ExcelPowerPoint
Industry Keywords
EcommerceBrand ManagementMarketplace GrowthConsumer PropositionsAccount Retention
About the role
Key responsibilities & impact- Manage and grow the ecommerce business of one or multiple brands across all ecommerce platforms
- Serve as the brand’s main point of contact and trusted advisor
- Create ecommerce strategies and annual plans
- Negotiate with brand and platform stakeholders to maximize consumer propositions and brand exposure
- Drive account NMV and revenue growth
- Build relationships with brand and platform counterparts
- Deliver recommendations on strategies, promotions, and marketplace growth levers
- Develop annual growth plans, activation calendars, and campaign proposals
- Manage cross-functional Content, Store Management, Operations, and Chat teams
- Ensure brand and store KPIs are met
- Collaborate on onboarding and growth plans for new brands
- Collaborate with management on NMV goals, planning, and forecasting
- Work with the Category Manager to ensure account retention and growth
- Work closely with Business Development to identify additional services for brands
Requirements
What you’ll need- Minimum 3–5 years of relevant work experience in Ecommerce, ideally with TikTok, Lazada, or Shopee, another enabler, or a brand/distributor
- Commercial performance-driven mindset
- Flexible and collaborative attitude
- Strong interpersonal, relationship, communication, listening, and negotiation skills
- Ability to develop a brand ecommerce strategy and translate it into annual and monthly activation plans
- Experience developing digital/ecommerce campaign plans
- Analytical skills to analyze data and make performance improvement suggestions
- Project management experience
- Good Excel and PowerPoint skills
Benefits
Comp & perks- Career progression and personal development opportunities
- Advanced systems and tools supporting client-store management
- Formal training through face-to-face sessions, coaching, and Intrepid Academy
- Real-world experience leading clients, working with advanced technology, and mastering best-in-class processes
- Competitive compensation
- Comprehensive insurance
- Ample leave
- Team lunches, after-work hangouts, and events
- Collaborative and supportive team culture