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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and mentoring livestream hosts while ensuring high-quality broadcasts and effective engagement strategies. Proficient in analyzing livestream metrics to enhance e-commerce conversion and sales performance.
Highest-signal resume keywords
Livestream Host ManagementE-Commerce OperationsPerformance Review CoordinationLivestreaming Platform ToolsData Analysis for Engagement Metrics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Livestream HostingTeam ManagementPerformance ReviewEngagement TechniquesSalesmanshipOnboarding Playbook DevelopmentScript WritingReal-Time Analytics MonitoringOperational SchedulingProduct Demonstration
Soft Skills
MentoringCommunicationCoachingInterpersonal SkillsCharisma
Tools & Technologies
TikTok Creator CenterShopee LiveLazada Live
Industry Keywords
Digital Live-SellingSocial CommerceE-CommerceViewer EngagementConversion Rate
About the role
Key responsibilities & impact- Manage, mentor, and train a roster of Livestream Hosts
- Conduct regular performance reviews and monitor live broadcast quality
- Provide feedback on engagement techniques, brand compliance, and salesmanship
- Oversee host shift scheduling, studio and equipment readiness, and platform setup
- Ensure livestream coverage during peak shopping hours and weekends
- Collaborate with brand managers on promotional mechanics, product line-ups, and live-exclusive vouchers
- Guide hosts on product demonstration scripts, interactive games, giveaways, and call-to-action strategies
- Develop onboarding playbooks, objection-handling scripts, and platform feature guidelines
- Monitor real-time livestream analytics, including viewer retention, engagement rate, click-through rate, conversion rate, and revenue
- Identify insights to refine hosting strategies and broadcast formats
- Step in as a host or co-host during high-priority campaign days or operational emergencies
Requirements
What you’ll need- Prior experience in e-commerce, digital live-selling, or social commerce operations
- Direct experience as a livestream host or studio producer is highly preferred
- Proven track record managing teams, coordinating schedules, and mentoring talent in a fast-paced environment
- Strong familiarity with operational and backend tools of major livestreaming platforms, such as TikTok Creator Center / Seller Center, Shopee Live, and Lazada Live
- Exceptional verbal and interpersonal communication skills in both English and Filipino
- Ability to coach hosts on screen presence, charisma, and viewer engagement
- Data-oriented approach
- Solid understanding of how live engagement metrics correlate with e-commerce conversion and sales targets
Benefits
Comp & perks- Exposure to leading international brands and opportunities across multiple categories
- Wide exposure and exciting growth opportunities through end-to-end omni-channel and full-funnel services
- Access to data and knowledge for analysis and optimization
- Regional exposure and collaboration with international teams
- Freedom, autonomy, and a collaborative culture
- Team lunches, after-work hangouts, and events
- Formal training through face-to-face sessions, coaching, and Intrepid Academy
- Real-world experience leading clients, working with advanced technology, and mastering best-in-class processes
- Competitive compensation
- Comprehensive insurance
- Generous leave