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Senior Key Account Manager – E-commerce Brand Management
Intrepid Asia. Serve as liaison between Intrepid, clients, and ecommerce platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing ecommerce strategies, managing client relationships, and driving revenue growth through data analysis and campaign planning. Proven ability to lead cross-functional teams and coach junior members while ensuring KPIs are met.
Highest-signal resume keywords
Ecommerce Strategy DevelopmentClient Relationship ManagementDigital Campaign PlanningProject ManagementAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EcommerceData AnalysisCampaign PlanningProject ManagementExcelPowerPoint
Soft Skills
Interpersonal SkillsCommunication SkillsNegotiation SkillsCollaborative AttitudeFlexible Mindset
Industry Keywords
FMCGMerchandisingOnline Sales RevenueService Level AgreementsAccount GrowthBrand KPIsActivation Plans
About the role
Key responsibilities & impact- Serve as liaison between Intrepid, clients, and ecommerce platforms
- Oversee Intrepid-client relationships
- Determine opportunities and identify process improvements to grow online sales revenue
- Ensure delivery of service level agreements
- Grow account NMV and revenue
- Build relationships with brand and platform counterparts
- Recommend strategies, promotions, and growth levers for brands
- Develop annual growth plans, activation calendars, and campaign proposals
- Manage cross-functional teams across Content, Store Management, Operations, and Chat
- Ensure brand and store KPIs are met
- Collaborate on onboarding and growth plans for new brands
- Collaborate with management on NMV goals, planning, and forecasting
- Support account retention and growth with Intrepid leadership
- Coach and develop junior team members
Requirements
What you’ll need- University degree
- Fluent in English
- Minimum 4 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), another enabler, or a brand or distributor
- Experience in the FMCG category or merchandising is an added advantage
- Commercial performance-driven mindset
- Flexible and collaborative attitude
- Strong interpersonal, relationship, communication, listening, and negotiation skills
- Ability to develop a brand ecommerce strategy and translate it into annual and monthly activation plans
- Experience developing digital / ecommerce campaign plans
- Analytical skills to analyze data and make performance improvement suggestions
- Project management experience
- Good Excel and PowerPoint skills
Benefits
Comp & perks- Career progression and personal development opportunities
- Advanced systems and tools supporting client store management
- Formal training through face-to-face sessions, coaching, and Intrepid Academy
- Real-world development opportunities through leading clients, working with advanced technology, and mastering best-in-class processes
- Comprehensive insurance
- Ample leave
- Team lunches, after-work hangouts, and events
- Collaborative and supportive team culture
- Entrepreneurial initiative and cutting-edge projects
- Competitive compensation