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Social Key Account Management
Intrepid Asia. Assist in monitoring daily and weekly performance, including NMV/revenue, traffic, and conversion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills in monitoring ecommerce performance metrics and preparing reports, while effectively coordinating with cross-functional teams to support content creation and brand onboarding. Proficient in leveraging digital marketing strategies, particularly in livestreaming and short video platforms like TikTok.
Highest-signal resume keywords
Ecommerce Metrics UnderstandingLivestreaming Platform KnowledgeData Analysis SkillsExcel ProficiencyCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisEcommerce MetricsPerformance ReportingContent CoordinationPromotion SetupActivation PlanningBasic Understanding of GMV/NMVBasic Understanding of CTRBasic Understanding of Conversion Rate
Soft Skills
Detail-OrientedOrganizedTime ManagementTeamworkWillingness to Learn
Tools & Technologies
ExcelPowerPoint
Industry Keywords
EcommerceDigital MarketingSocial CommerceLivestreamingShort Video PlatformsTikTokContent Performance Tracking
About the role
Key responsibilities & impact- Assist in monitoring daily and weekly performance, including NMV/revenue, traffic, and conversion
- Prepare performance reports and conduct basic data analysis
- Support promotion setup and execution
- Support development of monthly activation plans for livestreaming and short-video campaigns
- Assist in preparing materials for internal reviews or business-development pitches
- Coordinate with production teams on livestream schedules and content calendars
- Support brainstorming of content ideas based on platform trends
- Track content performance and summarize key learnings
- Monitor TikTok and Shopee trends, features, and best practices
- Share relevant platform updates internally
- Support communication with brands under senior team guidance
- Coordinate with production, merchandising, and performance-marketing teams
- Support onboarding of new brands
Requirements
What you’ll need- 1–2 years of experience in ecommerce, digital marketing, social commerce, or related fields
- Strong interest in livestreaming and short video platforms, especially TikTok
- Detail-oriented and organized with good time management skills
- Good communication and teamwork skills
- Good English proficiency
- Comfortable working with Excel and PowerPoint
- Strong willingness to learn and grow in a fast-paced environment
- Basic understanding of ecommerce metrics, including GMV/NMV, CTR, and conversion rate
- Fresh graduates with strong internship experience are welcome
Benefits
Comp & perks- Learn from the best CX playbook in the industry and work with an advanced in-house CX system supported increasingly by AI
- Work seamlessly with other functions to support brands holistically
- Develop deep category- and brand-specific strategy and consumer understanding
- Hybrid work flexibility
- Cutting-edge projects and entrepreneurial initiative opportunities
- Collaborative, transparent, and supportive culture
- Team lunches, after-work hangouts, events, and shared social activities
- Formal training through face-to-face sessions, coaching, and Intrepid Academy
- Real-world development through client leadership, advanced technology, and best-in-class processes
- Competitive compensation
- Comprehensive insurance
- Generous benefits and ample leave