Social Key Account Manager

Intrepid Asia

. Create Social Commerce strategies covering livestream, video, and affiliate activities .

Posted 10/6/2026full-timeBangkok • ThailandJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in creating and executing Social Commerce strategies, particularly in livestreaming and video content. Proficient in analyzing performance metrics and leveraging insights to enhance client sales performance and improve live commerce tactics.

Highest-signal resume keywords

Social Commerce Strategy DevelopmentLivestream Performance AnalysisClient Relationship ManagementLivestream Technology ProficiencyECommerce Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Livestream Campaign ManagementPerformance Data AnalysisContent PlanningGraphic Requirements CoordinationAffiliate MarketingReal-Time Inventory CoordinationTroubleshooting Livestream IssuesEngagement Rate TrackingGMV AnalysisMarket Trend Analysis

Soft Skills

Excellent CommunicationInterpersonal SkillsOrganizational AbilitiesMultitaskingCreative Problem-Solving

Tools & Technologies

TikTok ShopShopee LiveLazada LiveAnalytics PlatformsLivestream Technology

Industry Keywords

Digital MarketingECommerceLive CommercePerformance MarketingContent Collaboration

About the role

Key responsibilities & impact

Create Social Commerce strategies covering livestream, video, and affiliate activities
Work with content pillar points of contact to execute plans that achieve brand goals
Align on livestream scheduling, graphic requirements, host training, video planning, and affiliate planning
Track livestream performance metrics such as Enter Room Rate, engagement rate, and GMV
Provide actionable insights and create detailed performance reports for internal stakeholders and clients
Analyze competitor strategies and industry trends to improve live commerce tactics
Collaborate with Performance Marketing, Content, and Operations teams
Coordinate real-time inventory and fulfillment updates during livestreams
Liaise with TikTok, Shopee, and Lazada platform representatives regarding features and guidelines
Oversee livestreaming operations and drive client sales performance

Requirements

What you’ll need

Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
2–4 years of experience in live commerce, eCommerce, or digital marketing
Experience managing smaller-scale livestream campaigns
Familiarity with TikTok Shop, Shopee Live, and Lazada Live, including their features and best practices
Ability to manage client relationships, handle requests, and coordinate with cross-functional teams
Experience using performance data to analyze campaigns and make recommendations
Excellent communication and interpersonal skills
Proficiency in livestream technology, tools, and analytics platforms
Ability to troubleshoot common livestream issues
Strong organizational and multitasking abilities with attention to detail
Ability to address real-time challenges and find creative solutions during live events
Passion for eCommerce and commitment to staying informed about industry trends

Benefits

Comp & perks

Exposure to leading international brands and livestream/video content projects
Wide exposure and exciting growth opportunities across end-to-end omni-channel ecommerce services
Access to data, knowledge, and training for analyzing and optimizing live streaming, video, and affiliate campaigns
International and regional exposure across Southeast Asia
Stable international company with a collaborative culture, freedom, and entrepreneurial initiative
Team lunches, after-work hangouts, events, and shared laughter in the office
Formal training through face-to-face sessions, coaching, and Intrepid Academy
Real-world development experience leading clients, working with advanced technology, and mastering best-in-class processes
Competitive compensation
Comprehensive insurance
Generous leave
Opportunities for professional growth and development