Senior Account Manager

Intus Care

. Identify and pursue opportunities to expand IntusCare’s footprint through cross-sell and upsell strategies .

Posted 10/14/2026full-timeRemote • United StatesSenior💰 $130,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client partnerships within healthcare technology, with a strong focus on driving revenue expansion and maintaining high client satisfaction. Proficient in managing complex accounts and collaborating cross-functionally to address client needs and enhance service delivery.

Highest-signal resume keywords

Account ManagementClient PartnershipsHealthcare Delivery ModelsCRM ProficiencyNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementRevenue ExpansionContract NegotiationClient RetentionUpselling Strategies

Soft Skills

Communication SkillsRelationship BuildingCollaborationProactivitySelf-Direction

Tools & Technologies

CRM SystemsProject Management ToolsEMR Software

Industry Keywords

Healthcare TechnologyPopulation HealthSaaSRisk-Bearing OrganizationsMedicare Advantage

About the role

Key responsibilities & impact

Identify and pursue opportunities to expand IntusCare’s footprint through cross-sell and upsell strategies
Serve as the primary commercial contact for assigned clients, managing renewals, upsells, and contract negotiations in partnership with leadership
Develop and maintain strong, trust-based relationships with executive and operational stakeholders across client organizations
Monitor overall account health and proactively address risks or barriers to client satisfaction with cross-functional teams
Serve as the voice of the customer internally across Product, Client Delivery, Analytics, and other key teams
Lead quarterly business reviews and strategic planning sessions with clients
Collaborate with Product and Analytics teams to communicate client needs, feature requests, and success stories
Maintain accurate records of account activity, renewal timelines, and pipeline opportunities in CRM and project systems
Drive success in the book of business through proactivity and self-direction in a fast-changing environment

Requirements

What you’ll need

4-8+ years of experience in account management, client partnerships, sales or commercial roles within healthcare technology, population health or SaaS environments
Strong understanding of healthcare delivery models (PACE, ACOs, Medicare Advantage, etc.) and the dynamics of risk-bearing organizations
Commercial mindset with demonstrated ability to drive upsells, revenue expansion, and renewal
Proven success managing complex, multi-stakeholder accounts with high retention and growth outcomes
Excellent communication, negotiation and relationship-building skills
Comfortable collaborating cross-functionally in a fast-paced, high-growth environment
Proficiency with CRM systems and project management tools
Experience with EMR software is a plus
This position is not eligible for sponsorship