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ION

Senior Associate Services Specialist

ION

. Support, maintain, and improve enterprise applications built using Microsoft WCF .

Posted 11/10/2026full-timeMexico City • MexicoSenior💰 $180,000 - $200,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in Microsoft WCF, including service contracts, API signatures, and troubleshooting complex environments. Proven ability to analyze and optimize enterprise applications while promoting effective documentation and modernization initiatives.

Highest-signal resume keywords
Microsoft WCF ExpertiseRoot-Cause AnalysisPerformance OptimizationTechnical Documentation SkillsLegacy System Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Microsoft .NET DevelopmentWCF Service ConfigurationAPI Signature AnalysisPerformance Bottleneck DiagnosisFull-Duplex WCF CommunicationWPF Application SupportTimeout Exception TroubleshootingService Contract AnalysisInvestigative TroubleshootingOptimization Opportunities Identification
Soft Skills
Problem-SolvingAnalytical SkillsCommunication SkillsCollaboration
Tools & Technologies
AI-Assisted ToolsLegacy Codebase Analysis
Industry Keywords
Enterprise ApplicationsOperational StabilityTechnical Debt ReductionModernization Initiatives

Tech Stack

Tools & technologies
WPF.NET

About the role

Key responsibilities & impact
  • Support, maintain, and improve enterprise applications built using Microsoft WCF
  • Analyze WCF services, configurations, endpoints, bindings, and communication patterns
  • Investigate timeout issues, communication failures, startup delays, and performance bottlenecks
  • Diagnose production issues and identify underlying root causes
  • Analyze service functions, client calls, API signatures, and service contracts
  • Work with full-duplex WCF channels and callback mechanisms
  • Support and improve WPF-to-WCF communication workflows
  • Conduct root-cause investigations across distributed applications
  • Analyze service behavior and system interactions to identify unusual patterns, weaknesses, and undocumented functionality
  • Document platform architecture, service relationships, technical findings, operational behaviors, and known issues
  • Identify low-risk opportunities to improve performance, reliability, maintainability, and operational stability
  • Evaluate causes of recurring service restarts, including design flaws, configuration problems, coding defects, resource utilization, and operational practices
  • Recommend targeted improvements that reduce operational burden
  • Reduce technical debt through incremental, well-tested changes
  • Contribute to modernization initiatives
  • Utilize AI-assisted tools for investigation, documentation, testing, and knowledge discovery
  • Leverage AI technologies to understand legacy codebases and service interactions
  • Promote documentation, validation, and testing practices across the platform

Requirements

What you’ll need
  • 8+ years of experience developing, supporting, and troubleshooting enterprise Microsoft .NET applications
  • Deep hands-on experience with Windows Communication Foundation (WCF)
  • Strong knowledge of service contracts, data contracts, operation contracts, endpoints, bindings, client proxies, service configuration, and API signatures
  • Experience troubleshooting and optimizing complex WCF environments
  • Expertise diagnosing timeout exceptions, service startup issues, communication failures, memory and resource utilization problems, performance bottlenecks, and production stability concerns
  • Experience working with full-duplex WCF communication and callback contracts
  • Experience supporting WPF applications that consume WCF services
  • Strong root-cause analysis and investigative troubleshooting skills
  • Experience working with large, long-lived enterprise applications and legacy technology platforms
  • Demonstrated ability to reverse-engineer existing systems and understand undocumented behaviors
  • Strong technical documentation skills
  • Experience identifying low-risk optimization and modernization opportunities
  • Excellent problem-solving, analytical, and communication skills
  • Ability to collaborate effectively with developers, architects, support teams, and business stakeholders

Benefits

Comp & perks
  • Discretionary bonus eligibility based on company and individual performance
  • Supportive and inclusive work environment
  • Equal employment opportunity policy