Associate Director, Rare Disease Account Specialist

Ionis Pharmaceuticals, Inc.

. Build and manage long-term relationships with physicians and other customers in assigned accounts and territory .

Posted 10/5/2026full-timeRemote • Texas • United StatesSenior💰 $177,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing relationships with healthcare professionals, providing education on rare diseases, and executing strategic business plans. Proficient in navigating the healthcare ecosystem, including market access and reimbursement processes for pharmaceutical products.

Highest-signal resume keywords

Pharma Sales ExperienceField Reimbursement ExpertiseHCP EngagementCustomer Education and SupportMarket Access Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SkillsProduct Launch ExperienceHealthcare Ecosystem ComprehensionReimbursement Policy KnowledgeDisease State Education

Soft Skills

Excellent Communication SkillsPresentation SkillsRelationship Management

Tools & Technologies

CRM SystemsPatient Hub Data Platforms

Certifications & Qualifications

Bachelor's DegreeMaster's Degree or Advanced Degree Preferred

Industry Keywords

Hereditary Angioedema (HAE)PharmaceuticalsRare DiseasesHealthcare Provider (HCP)Integrated Delivery Networks (IDN)

About the role

Key responsibilities & impact

Build and manage long-term relationships with physicians and other customers in assigned accounts and territory
Provide access support and education while delivering key promotional messages advocating for people with Hereditary Angioedema (HAE)
Educate physicians, nurses, billing managers, and office staff about Donidalorsen, HAE, approved indications, clinical information, and appropriate use once FDA approved
Support healthcare provider offices with access support in a compliant manner
Build, maintain, and leverage local healthcare-system networks and relationships
Develop and execute effective business plans to meet customer and Ionis goals
Collaborate with cross-functional therapeutic field teams
Educate HCPs and office staff on Donidalorsen brand messages, efficacy, safety, and access processes
Use tokenized patient hub data via CRM to provide patient access status updates
Raise HAE disease-state awareness and educate on patient needs
Educate customers on Ionis patient services offerings
Participate in conferences, congresses, and scientific meetings
Gather account insights and provide feedback to field leadership and marketing
Understand local market dynamics and identify potential HAE-treating HCPs
Develop and execute strategic territory account plans
Create pre-launch engagement plans and schedule post-launch customer meetings
Participate in field meetings and training programs
Collaborate with Account Specialists and other field teams
Share customer-engagement learnings with field members and leadership
Leverage platforms and technology for multichannel customer engagement
Partner on accounts involving patients seen across multiple specialties and geographies

Requirements

What you’ll need

Valid U.S. driver’s license and driving record in compliance with company standards
Bachelor's Degree with at least 12 years of related experience
Master's and/or advanced degrees (e.g., MBA, PhD, PharmD) preferred with at least 8 years of related experience
At least 4+ years of experience in Pharma sales or Field Reimbursement and/or access roles
Experience with rare diseases and product launches
HCP and IDN engagement experience
Cross-functional field team coordination
Successful launch experience
Customer reimbursement and drug access education and support experience
Extensive comprehension of the healthcare ecosystem, including market access landscape and payer reimbursement policies for rare disease products
Analytical skills to build product knowledge competency in pharmaceuticals, competitor products, and relevant disease states
Excellent communications and presentation skills
Proven track record for consistently and compliantly meeting or exceeding financial and/or other quantitative and qualitative targets
Solid understanding of and adherence to external laws, codes, and company policies that apply to the healthcare industry and proper interaction with healthcare professionals

Benefits

Comp & perks

Excellent benefits package
Highly competitive benefits