Associate Director – Rare Disease Account Specialist

Ionis Pharmaceuticals, Inc.

. Build and manage long-term relationships with physicians and other customers in assigned accounts and territory .

Posted 10/5/2026full-timeRemote • Texas • United StatesSenior💰 $177,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing relationships with healthcare professionals, providing education on rare diseases, and executing strategic account plans. Proficient in navigating the healthcare ecosystem, including market access and reimbursement policies, while ensuring compliance with industry regulations.

Highest-signal resume keywords

Pharma Sales ExperienceField Reimbursement ExpertiseHCP EngagementProduct Launch ExperienceHealthcare Ecosystem Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Reimbursement EducationAnalytical SkillsProduct Knowledge CompetencyCompliance TrainingStrategic Account Planning

Soft Skills

Excellent Communication SkillsPresentation SkillsProblem-Solving Ability

Tools & Technologies

CRM SystemsTokenized Patient Hub Data

Certifications & Qualifications

Valid U.S. Driver’s License

Industry Keywords

Hereditary AngioedemaMarket Access LandscapePayer Reimbursement PoliciesRare DiseasesIonis Policies

About the role

Key responsibilities & impact

Build and manage long-term relationships with physicians and other customers in assigned accounts and territory
Provide access support and education while delivering key promotional messages for people with Hereditary Angioedema (HAE)
Educate physicians, nurses, billing managers, and office staff about Donidalorsen, HAE, its approved indication and clinical information, and appropriate use once FDA approved
Support healthcare provider offices with access support in a compliant manner
Understand healthcare-market dynamics, HAE community needs, key customers, and accounts treating HAE
Build and leverage local healthcare-system networks to execute business plans
Collaborate with cross-functional field teams to support the Donidalorsen product launch
Educate HCPs and office staff on brand messages, efficacy, safety, and access processes using approved materials
Use tokenized patient hub data via CRM to provide patient access status updates
Raise HAE disease-state awareness and educate on patient needs
Educate customers about Ionis patient services and encourage appropriate program utilization
Participate in conferences, congresses, and scientific meetings
Gather account insights and provide feedback to field leadership and marketing
Identify, validate, and document potential HCPs treating HAE
Develop and execute territory strategic account plans and launch engagement plans
Participate in field meetings and training programs
Certify on the approved label, compliance training, and customer engagement policies
Adhere to Ionis policies, Code of Ethics, and Business Conduct
Share customer-engagement learnings with field teams and leadership
Leverage platforms and technology to engage customers across multiple channels
Partner on accounts involving patients seen by multiple specialties across geographies

Requirements

What you’ll need

Valid U.S. driver’s license and driving record in compliance with company standards
Bachelor's Degree with at least 12 years of related experience
Master's and/or advanced degrees (e.g., MBA, PhD, PharmD) preferred with at least 8 years of related experience
At least 4+ years of experience in Pharma sales or Field Reimbursement and/or access roles
Experience with rare diseases and product launches
HCP and IDN engagement experience
Cross-functional field team coordination
Successful launch experience
Customer reimbursement and drug access education and support
Extensive comprehension of the healthcare ecosystem, including market access landscape and payer reimbursement policies for rare disease products
Analytical skills to build product knowledge competency in pharmaceuticals, competitor products, and relevant disease states
Ability to solve customer challenges with integrity and in a compliant manner
Excellent communications and presentation skills
Proven track record for consistently and compliantly meeting or exceeding financial and/or other quantitative and qualitative targets
Solid understanding of and adherence to external laws, codes, and company policies applicable to the healthcare industry and interactions with healthcare professionals

Benefits

Comp & perks

Excellent benefits package
Highly competitive benefits