Director of Account Management

IONIX

. Build trusted, executive-level relationships with CISOs, CIOs, and other C-suite and VP stakeholders across the portfolio.

Posted 11/5/2026full-timeRemote • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise account management and strategic growth within B2B SaaS, with a strong focus on cybersecurity solutions and a proven track record of exceeding renewal and expansion quotas. Possesses exceptional negotiation skills and the ability to build trusted relationships with C-level executives while maintaining a data-driven approach to forecasting and account planning.

Highest-signal resume keywords

Enterprise Account ManagementCybersecurity ExperienceComplex Deal NegotiationSalesforce ProficiencyCommercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningForecastingDeal StructuringValue QuantificationRisk MitigationUpsell and Cross-Sell StrategiesMulti-ThreadingExecutive Business ReviewsMEDDPICC QualificationChurn Risk Identification

Soft Skills

Executive PresenceCommunication SkillsPresentation SkillsStorytelling SkillsOrganizational Skills

Tools & Technologies

SalesforceIONIX Platform

Industry Keywords

B2B SaaSCybersecurity TrendsRegulatory ComplianceFinancial ServicesHealthcareEnterprise ProcurementLegal Review ProcessesSecurity Review Processes

Tech Stack

Tools & technologies

AssemblyCyber Security

About the role

Key responsibilities & impact

Build trusted, executive-level relationships with CISOs, CIOs, and other C-suite and VP stakeholders across the portfolio.
Lead complex commercial negotiations, including multi-year renewals, pricing and packaging, and enterprise agreements, through procurement, legal, and finance.
Position IONIX as a strategic partner in customers’ security programs, aligned to business risk, regulatory, and board-level priorities.
Own renewals and expansions for a portfolio of strategic North American enterprise accounts, with accountability for retention and growth targets.
Identify and close upsell and cross-sell opportunities, including new business units, subsidiaries, and additional IONIX products.
Develop and execute account plans to grow wallet share and expand footprint through multi-threading across security, IT, risk, and procurement.
Lead account mapping and opportunity planning, using structured qualification such as MEDDPICC.
Run executive business reviews and quarterly business reviews that quantify value delivered and influence customers’ strategic roadmaps.
Partner with Customer Success on adoption, value realization, and proactive risk mitigation.
Maintain expertise in the IONIX platform, competitive landscape, and US cybersecurity trends and regulations.
Deliver accurate forecasting of renewals and expansions in Salesforce.
Identify churn and contraction risk early and lead cross-functional save plans.
Represent the North American customer to Product, Support, and Marketing.
Contribute to account management playbooks, pricing strategy, and best practices as the team grows.

Requirements

What you’ll need

8+ years of enterprise account management, strategic account, or customer growth experience in B2B SaaS, with a consistent record of exceeding renewal and expansion quotas.
Mandatory: cybersecurity experience (selling, managing, or supporting security solutions).
Proven success negotiating and closing complex, high-value deals (six- and seven-figure, multi-year) directly with C-level executives.
Experience managing Fortune 1,000 or large enterprise accounts in North America, including navigating enterprise procurement, legal, and security review processes.
Strong executive presence, with excellent communication, presentation, and storytelling skills.
Strong commercial acumen: comfortable with pricing, deal structuring, and building business cases.
Highly organized and data-driven, with strong forecasting discipline and Salesforce proficiency.
Startup mindset: ownership, resilience, and comfort building in a scaling environment.
Ability to travel to customer sites and events as needed (~20%).
Nice to have: Experience with exposure management, ASM, CTEM, vulnerability management, or application security.
Nice to have: Experience selling into financial services, healthcare, or other regulated industries.