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Associate Director, R&D, Commercial IT
Iovance Biotherapeutics, Inc.. Partner with R&D and Commercial stakeholders to select, implement, and support systems for clinical development, regulatory, safety, and commercial operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and configuring R&D and Commercial applications, including Veeva Vault and Argus Drug Safety, while ensuring compliance with FDA regulations and managing vendor relationships. Proven ability to lead system implementations and migrations, translating business needs into effective IT solutions.
Highest-signal resume keywords
Veeva Vault AdministrationRegulatory Information Management (RIM)GxP ComplianceClinical Operations ManagementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Data ManagementRegulatory AffairsDrug SafetyData MigrationSystem ValidationConfiguration ManagementUser Access ManagementSOP AuthoringChange Control ProceduresVendor Management
Soft Skills
Strong CommunicationStakeholder ManagementProblem-SolvingAnalytical ThinkingProject Management Skills
Tools & Technologies
Generis CARAVeeva eTMFArgus Drug SafetyDocuBridgeMagnifi LMSVeeva CRMVeeva NetworkVeeva PromoMats
Certifications & Qualifications
PMPVeeva Vault Administrator
Industry Keywords
BiotechPharmaceuticalLife SciencesClinical DevelopmentFDA 21 CFR Part 11GxPPharmacovigilanceCell TherapyGene TherapyOncology
Tech Stack
Tools & technologiesPMPVault
About the role
Key responsibilities & impact- Partner with R&D and Commercial stakeholders to select, implement, and support systems for clinical development, regulatory, safety, and commercial operations
- Lead the transition from Veeva Vault RIM to Generis CARA, including scope, timeline, data migration, validation, cutover, vendor and stakeholder coordination, and leadership status reporting
- Translate business needs into system requirements and deliver IT solutions with Clinical Data Management, Clinical Operations, Regulatory Affairs, Drug Safety, and Biometrics
- Administer and own R&D applications including Generis CARA/Veeva RIM, Veeva eTMF, Argus Drug Safety, DocuBridge, and Magnifi LMS (Clinical)
- Administer Commercial applications including Veeva CRM, Veeva Network, Veeva PromoMats, and Magnifi LMS (ATC Ops)
- Manage user access, security roles, configuration, releases, upgrades, and vendor-driven changes under change-control procedures
- Ensure validation and compliance with FDA 21 CFR Part 11, GxP, and applicable data-integrity requirements; support audits and inspections
- Author, review, and maintain validation deliverables, SOPs, work instructions, and configuration specifications
- Direct vendor resources, assign priorities, review deliverables, and monitor statement-of-work performance
- Manage vendor and managed-service relationships, including SLAs and statements of work
- Provide escalation support, drive root-cause analysis, and implement corrective actions
- Contribute to budgets and roadmaps for the R&D and Commercial application portfolio
- Adhere to Iovance Biotherapeutics’ values, policies, procedures, and business ethics
- Perform miscellaneous duties as assigned
Requirements
What you’ll need- Bachelor's degree in Information Systems, Computer Science, Life Sciences, or a related field, or equivalent experience
- 10+ years of IT experience in biotech, pharmaceutical, or life sciences, including 5+ years supporting R&D or clinical/regulatory systems
- Hands-on experience administering and configuring one or more of: Veeva Vault (RIM, eTMF, or other), Argus Safety, or comparable regulated R&D applications
- Working knowledge of GxP, 21 CFR Part 11, and computer system validation
- Experience leading system implementations or migrations through the full lifecycle
- Experience managing vendors and consultants
- Strong understanding of at least two R&D functions: Clinical Operations, Clinical Data Management, Regulatory Affairs, Drug Safety/Pharmacovigilance, or Biometrics
- Strong communication, stakeholder management, and project management skills
- Willingness to learn and administer Commercial systems
- Preferred: Direct experience with regulatory information management (RIM) implementations or migrations, ideally Generis CARA
- Preferred: Experience with Veeva CRM, Network, or PromoMats, or with an LMS such as Magnifi
- Preferred: Experience in cell or gene therapy, oncology, or other advanced-therapy environments
- Preferred: PMP, Veeva Vault administrator, or similar certifications
- Preferred: Familiarity with regulatory submission publishing and eTMF inspection readiness
- Ability to remain in a stationary position for extended periods
- Ability to move about within an office or remote workspace and exert up to 10 pounds of force occasionally
- Visual acuity sufficient for preparing and analyzing data, viewing computer screens, and extensive reading
- Repetitive motion involving wrists, hands, and/or fingers
- Ability to communicate effectively to exchange information
- Ability to engage in analytical, conceptual, and problem-solving activities in a dynamic business environment
- Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously with a sense of urgency
- Ability to meet deadlines