Director, Customer Engagement, Strategic Alliances and Advocacy

Iovance Biotherapeutics, Inc.

. Develop and execute regional advocacy engagement strategies aligned with corporate and brand objectives .

Posted 10/23/2026full-timeRemote • United StatesLead💰 $235,000 - $255,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing advocacy engagement strategies within oncology, while effectively managing relationships with patient advocacy organizations and thought leaders. Proven ability to synthesize stakeholder insights and support strategic planning in a highly regulated environment.

Highest-signal resume keywords

Oncology ExperienceStakeholder ManagementRelationship BuildingStrategic ThinkingProject Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advocacy Engagement StrategiesPatient EducationMarket Development InitiativesProduct Launch SupportStakeholder MappingAccount IntelligenceBudget ManagementData AnalysisRegulatory ComplianceClinical Trial Awareness

Soft Skills

Communication SkillsInfluencing SkillsProblem-SolvingAnalytical ThinkingAbility to Thrive Under Pressure

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

BiotechnologyPharmaceuticalsPatient AdvocacyOncologyImmuno-OncologyCell TherapyHealthcareStakeholder EngagementCross-Functional CollaborationClinical Development

About the role

Key responsibilities & impact

Develop and execute regional advocacy engagement strategies aligned with corporate and brand objectives
Build and maintain relationships with patient advocacy organizations across current and future oncology indications
Support patient education, survivorship, community outreach, and advocacy initiatives
Gather and communicate stakeholder insights to inform business strategy, customer engagement planning, and patient support efforts
Develop and maintain relationships with community and academic oncology thought leaders
Build and expand a strategic lung cancer and sarcoma stakeholder network
Engage emerging and established thought leaders to support pipeline milestones, clinical trial awareness, and launch readiness
Maintain stakeholder maps, engagement plans, and account intelligence
Partner with Medical Affairs and Commercial teams to coordinate stakeholder engagement activities
Lead planning and execution of regional society meetings, advocacy events, and oncology conferences
Support engagement activities at major national and specialty congresses, including ASCO, ASTCT, SITC, SSO, IASLC WCLC, and CHEST
Represent Iovance at external meetings and events in a compliant, professional, and strategically aligned manner
Partner with Medical Affairs, Commercial, Clinical Development, Corporate Communications, and other cross-functional teams
Synthesize stakeholder feedback and field insights to support organizational decision-making and strategic planning
Support launch readiness and indication-specific customer engagement plans
Ensure activities comply with applicable legal, regulatory, and company policies
Monitor trends in oncology, immuno-oncology, and cell therapy
Identify opportunities and barriers impacting patient access, referral pathways, stakeholder engagement, and treatment adoption
Support annual planning, budget management, and measurement of stakeholder engagement effectiveness
Provide regional insights and recommendations to inform enterprise strategy and future investment decisions
Adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics
Perform miscellaneous duties as assigned

Requirements

What you’ll need

Bachelor's degree required
10+ years of experience in biotechnology, pharmaceuticals, oncology, advocacy, customer engagement, stakeholder relations, or related healthcare fields
Demonstrated experience building and managing relationships with advocacy organizations, healthcare professionals, key opinion leaders, or treatment centers
Experience in oncology required
Experience supporting product launches, market development initiatives, or late-stage pipeline programs
Strong relationship-building, communication, and influencing skills
Proven ability to work effectively across matrixed organizations and drive execution through cross-functional partnerships
Strong strategic thinking, stakeholder management, and project leadership capabilities
Ability to thrive in a fast-paced, highly regulated environment
Ability to remain in a stationary position for extended periods
Ability to move about within an office or remote workspace and exert up to 10 pounds of force occasionally
Visual acuity sufficient for preparing and analyzing data, viewing computer screens, and extensive reading
Repetitive motion involving wrists, hands, and/or fingers
Ability to communicate effectively to exchange information
Ability to engage in analytical, conceptual, and problem-solving activities in a dynamic business environment
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion
Ability to handle work-related stress and multiple priorities simultaneously with a sense of urgency
Ability to meet deadlines

Benefits

Comp & perks

Travel up to 50% within the United States
Reasonable accommodation may be provided to enable individuals to perform required functions
Diverse and inclusive work environment
Equal-opportunity employment
Assistance or accommodation to apply is available
Professional or remote office environment