Disaster Case Manager

iParametrics, LLC

. Conduct outreach to disaster survivors and travel to client locations as needed to assess disaster-related unmet needs .

Posted 9/18/2026full-timeValdosta • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management, including the ability to develop individualized disaster recovery plans and navigate complex recovery processes. Proficient in maintaining accurate documentation and utilizing technology for effective communication and case tracking.

Highest-signal resume keywords

Case Management ExperienceBachelor’s Degree In Social WorkExceptional Oral And Written Communication SkillsStrong Organizational And Time-Management SkillsTechnology Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Disaster Recovery PlanningCritical ThinkingProblem SolvingDocumentation ManagementClient AssessmentResource ResearchDatabase ManagementElectronic Case File MaintenanceFollow-Up CoordinationCompliance Review

Soft Skills

Interpersonal SkillsTrust BuildingCompassionate SupportSound JudgmentIndependent Work

Tools & Technologies

Case Management SystemsTechnology PlatformsDatabasesDigital Tools

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Disaster RecoveryClient-Centered SupportCommunity OrganizationsGovernment AgenciesPrivacy And Security Compliance

About the role

Key responsibilities & impact

Conduct outreach to disaster survivors and travel to client locations as needed to assess disaster-related unmet needs
Establish, advance, and complete individualized disaster recovery plans with individuals and families
Evaluate client circumstances, identify barriers to recovery, and determine appropriate next steps
Help survivors navigate recovery processes involving multiple agencies, programs, eligibility requirements, and assistance sources
Provide compassionate, respectful, client-centered support while maintaining professional boundaries
Conduct timely follow-up to facilitate recovery goals and long-term stability
Advocate with service providers, benefit programs, community organizations, government agencies, and recovery partners
Present case information clearly, accurately, and confidentially when seeking resources or assistance
Identify gaps, conflicting information, or barriers and develop practical solutions
Research community, governmental, nonprofit, and other recovery resources
Coordinate referrals and communicate with organizations and partners
Maintain complete, accurate, timely, and organized electronic case files
Enter and maintain information in databases, case management systems, and technology platforms
Use technology to manage caseloads, research, communicate, track activities, and meet reporting requirements
Review documentation for completeness, accuracy, consistency, and compliance
Manage multiple cases, deadlines, documentation, and follow-up activities
Track case progress and ensure required actions are completed on time
Protect confidential and personally identifiable information and comply with privacy and security requirements

Requirements

What you’ll need

Bachelor’s or master’s degree in social work or a related field
Case management experience; one to two years preferred
Exceptional oral and written communication skills, including the ability to communicate complex information clearly and respectfully
Demonstrated critical-thinking, reasoning, and problem-solving skills
Strong interpersonal skills and ability to establish trust and rapport with individuals and families
Strong organizational and time-management skills with exceptional attention to detail
High level of technology proficiency and ability to learn new software, databases, and digital tools quickly
Ability to maintain accurate documentation and manage multiple cases, priorities, deadlines, and follow-up requirements simultaneously
Ability to exercise sound judgment and work independently
Ability to work effectively in remote and mobile outreach environments
Ability and willingness to work flexible hours based on client, program, and community needs
Ability to participate in required training, meetings, and program-related activities
Valid driver’s license and access to a reliable personal vehicle for work-related local travel
Ability to successfully complete required Federal and State-level background checks