Disaster Case Manager

iParametrics, LLC

. Conduct outreach to disaster survivors and travel to client locations as needed to assess unmet needs .

Posted 10/31/2026full-timeValdosta • United StatesMid-LevelSenior💰 $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, including developing individualized disaster recovery plans and navigating recovery processes. Proficient in maintaining accurate documentation and utilizing technology for effective communication and case tracking.

Highest-signal resume keywords

Case Management ExperienceBachelor’s Degree In Social WorkExceptional Oral And Written Communication SkillsStrong Organizational And Time-Management SkillsHigh Technology Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Disaster Recovery PlanningClient Needs AssessmentDocumentation ManagementCritical ThinkingProblem Solving

Soft Skills

Interpersonal SkillsTrust And Rapport BuildingCompassionate Client Support

Tools & Technologies

Case Management SystemsDatabasesTechnology Platforms

Industry Keywords

Disaster RecoveryCommunity ResourcesGovernment AgenciesNonprofit OrganizationsPrivacy And Security Compliance

About the role

Key responsibilities & impact

Conduct outreach to disaster survivors and travel to client locations as needed to assess unmet needs
Establish, advance, and complete individualized disaster recovery plans with individuals and families
Evaluate client circumstances, identify barriers to recovery, and determine appropriate next steps
Help survivors navigate recovery processes involving agencies, programs, eligibility requirements, and assistance sources
Provide compassionate, respectful, client-centered support while maintaining professional boundaries
Follow up with survivors to facilitate recovery goals and long-term stability
Advocate with service providers, benefit programs, community organizations, government agencies, and recovery partners
Present case information clearly, accurately, and confidentially when seeking assistance
Identify gaps, conflicting information, or barriers and develop practical solutions
Research community, governmental, nonprofit, and other recovery resources
Coordinate referrals and communicate with organizations and partners
Maintain complete, accurate, timely, and organized electronic case files
Enter and maintain information in databases, case management systems, and technology platforms
Use technology to manage caseloads, conduct research, communicate, track recovery activities, and meet reporting requirements
Review documentation for completeness, accuracy, consistency, and compliance
Manage cases, deadlines, documentation, and follow-up activities
Track case progress and complete required actions within established timeframes
Protect confidential and personally identifiable information and comply with privacy and security requirements

Requirements

What you’ll need

Bachelor’s or master’s degree in social work or a related field
Case management experience; one to two years preferred
Exceptional oral and written communication skills
Critical-thinking, reasoning, and problem-solving skills
Strong interpersonal skills and ability to establish trust and rapport
Strong organizational and time-management skills with exceptional attention to detail
High technology proficiency and ability to learn software, databases, and digital tools quickly
Ability to maintain accurate documentation and manage multiple cases, priorities, deadlines, and follow-up requirements
Ability to exercise sound judgment and work independently
Ability to work effectively in remote and mobile outreach environments
Ability and willingness to work flexible hours
Ability to participate in required training, meetings, and program-related activities
Valid driver’s license and access to a reliable personal vehicle for local work-related travel
Ability to successfully complete required Federal and State-level background checks

Benefits

Comp & perks

Flexible hours based on client, program, and community needs
Required training, meetings, and program-related activities
Remote and mobile outreach work environments