Sales Operations, CRM Lead – Interim

IPL Schoeller

. Own the European CRM strategy, governance model, and roadmap aligned with business objectives .

Posted 11/3/2026contractRemote • Spain, Palau, France, Belgium, Germany, Poland, United Kingdom, Ireland, NetherlandsSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM strategy, governance, and implementation, with a strong focus on driving user adoption and managing stakeholder relationships. Proficient in data management, sales operations, and developing insights to support commercial decision-making.

Highest-signal resume keywords

CRM ManagementSales OperationsStakeholder EngagementData GovernanceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM ConfigurationWorkflow ManagementReportingData ManagementLead ManagementOpportunity ManagementPipeline ManagementCustomer Lifecycle ManagementUser Adoption StrategiesChange Management

Soft Skills

Analytical SkillsTraining SkillsCommunication SkillsCollaboration SkillsProblem-Solving Skills

Tools & Technologies

HubSpotPower BILooker StudioBigQueryCRM Platforms

Industry Keywords

B2B EnvironmentCommercial ProcessesData Quality StandardsPrivacy RequirementsSecurity RequirementsManufacturingIndustrialComplex B2B EnvironmentsEuropean Commercial OrganizationsMulti-Country Operations

Tech Stack

Tools & technologies

BigQuery

About the role

Key responsibilities & impact

Own the European CRM strategy, governance model, and roadmap aligned with business objectives
Act as the Commercial business owner for CRM and related sales technologies
Partner with IT, data teams, and external vendors to deliver CRM enhancements, integrations, and new capabilities
Drive CRM adoption through training, change management, and user enablement initiatives
Design and improve sales processes, including lead, opportunity, pipeline, and customer lifecycle management
Establish and maintain CRM data quality, governance, and compliance standards
Develop dashboards, reports, and insights that support commercial decision-making
Manage stakeholder relationships and prioritize enhancement requests based on business value

Requirements

What you’ll need

Significant experience in CRM management, product ownership, implementation, or commercial systems leadership
Hands-on CRM configuration, workflow, reporting, and data management experience in a B2B environment
Strong understanding of sales operations, pipeline management, and commercial processes
Experience working with IT, developers, data teams, and third-party providers
Proven success driving user adoption, training, and process change
Strong analytical, project management, and stakeholder engagement skills
Fluent in English
Preferred: Experience with HubSpot or other enterprise CRM platforms
Preferred: Knowledge of reporting and automation tools such as Power BI, Looker Studio, BigQuery, or similar
Preferred: Experience supporting multi-country European commercial organizations
Preferred: Understanding of CRM data governance, privacy, and security requirements
Preferred: Background in manufacturing, industrial, or complex B2B environments
Preferred: Additional European language skills