Sales Support Specialist

IPL Schoeller

. Track contract expirations, renewals, bid opportunities, and procurement activity .

Posted 11/11/2026full-timeRemote • Kentucky • United StatesMid-LevelSenior💰 $55,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales support and account management, with a strong focus on analytical skills, CRM systems, and public procurement processes. Capable of developing actionable insights and reports to drive sales strategies and improve account performance.

Highest-signal resume keywords

Sales Support ExperienceCRM Systems ProficiencyAnalytical SkillsPublic Procurement KnowledgeAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsBid AdministrationContract ManagementMarket Intelligence AnalysisData ReportingProposal DevelopmentAccount Strategy DevelopmentCompetitive InsightsResearch SkillsContract Renewals

Soft Skills

Excellent CommunicationOrganizational SkillsMulti-Priority ManagementCustomer EngagementProactive Problem Solving

Tools & Technologies

Microsoft Office ApplicationsCRM Systems

Industry Keywords

Municipal MarketsGovernment PurchasingCooperative Purchasing ProgramsWaste ManagementEnvironmental Markets

About the role

Key responsibilities & impact

Track contract expirations, renewals, bid opportunities, and procurement activity
Monitor competitor activity, pricing trends, and market developments
Identify conversion opportunities and provide actionable sales insights
Develop reports and dashboards to support sales decision-making
Serve as the primary contact for assigned Tier 4 customer accounts
Manage customer inquiries, quotations, and product requests
Proactively engage customers to increase account activity and uncover growth opportunities
Re-engage dormant accounts and identify cross-selling opportunities
Generate qualified sales opportunities using contract, purchasing, and market intelligence
Support territory planning and account strategy development
Provide field sales teams with research, competitive insights, and contract information
Identify strategic opportunities and transition them to field sales as appropriate
Research and qualify upcoming bid opportunities
Gather historical pricing, contract details, and competitive intelligence
Support bid strategies and proposal development
Track bid outcomes and identify opportunities for continuous improvement
Maintain accurate customer, contract, and opportunity data
Support CRM reporting, data quality initiatives, and process improvements
Develop reports on account performance, contract activity, and revenue opportunities
Provide analytical support to sales leadership
Manage cooperative purchasing agreements and contract renewals
Support contract administration and compliance requirements
Help customers and sales teams leverage available purchasing programs
Track adoption and revenue generated through cooperative contracts

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Sales, Public Administration, or related field, or equivalent experience
3+ years of experience in sales support, inside sales, account management, business development, sales operations, bid administration, or a related role
Strong analytical, research, and organizational skills
Experience working with CRM systems and Microsoft Office applications
Excellent communication skills and ability to manage multiple priorities simultaneously
Experience supporting municipal, government, waste, recycling, public works, industrial, or environmental markets (preferred)
Knowledge of public procurement processes, bids, RFPs, and contract management (preferred)
Experience analyzing sales, market, and competitive intelligence data (preferred)
Familiarity with cooperative purchasing programs and government purchasing vehicles (preferred)