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Program / Project Manager – Pega Implementation, Life & Annuity Insurance
IPS Technology Services IPSTS. Lead end-to-end delivery of a mid-to-large-scale Pega implementation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading Pega implementations within the Life & Annuity insurance domain, focusing on project management, stakeholder engagement, and Agile delivery methodologies.
Highest-signal resume keywords
Pega Implementation LeadershipLife Insurance Industry ExperienceAnnuities Industry ExperienceProgram/Project ManagementAgile Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Project ManagementPega ImplementationCase Management SolutionsWorkflow SolutionsBudget ManagementRisk ManagementScope ManagementTimeline ManagementTesting and DeploymentStakeholder Engagement
Soft Skills
CommunicationLeadershipVendor Management
Industry Keywords
Life InsuranceAnnuitiesInsurance Business ProcessesNew Business OperationsUnderwriting
About the role
Key responsibilities & impact- Lead end-to-end delivery of a mid-to-large-scale Pega implementation
- Manage project scope, timelines, budgets, resources, milestones, risks, and dependencies
- Oversee implementation of Pega-based call center case management and workflow solutions
- Coordinate multiple implementation partners, technical teams, and business stakeholders
- Work closely with business leaders, insurance operations, underwriting teams, and technology stakeholders
- Drive Agile delivery, governance, status reporting, and issue resolution
- Ensure successful implementation, testing, deployment, and post-go-live support
- Lead modernization of call center case management for new business operations in the Life & Annuity insurance domain
- Support initial implementation for Annuities, followed by expansion into Life Insurance and integration of underwriting capabilities
Requirements
What you’ll need- 7+ years of overall Program/Project Management experience
- 4+ years of Life Insurance and Annuity industry experience
- 4+ years of hands-on Pega implementation project leadership experience
- Proven experience managing mid-to-large-scale Pega implementations, beyond minor enhancements or production support
- Strong understanding of insurance business processes, particularly annuities, life insurance, new business operations, and underwriting
- Experience managing multiple implementation partners and cross-functional business stakeholders
- Excellent communication, leadership, vendor management, and stakeholder engagement skills
- Willingness to travel occasionally to Pittsburgh, PA, especially during the initial stages of the project
Benefits
Comp & perks- Remote work arrangement
- Occasional travel to Pittsburgh, particularly during the initial project phase