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Ipsos North America

Account Manager, Brand Health Tracking

Ipsos North America

. Manage and coordinate all aspects of the research process, including questionnaire writing, research design, analysis, interpretation of results, and report preparation .

Posted 9/18/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $72,000 - $75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing the research process, including questionnaire writing, data analysis, and report preparation, while ensuring client satisfaction through effective communication and project management. Proficient in utilizing MS Office Suite and basic quantitative reporting tools to deliver accurate and actionable insights.

Highest-signal resume keywords
Market Research ExperienceMS Excel ProficiencyProject Management SkillsClient Service OrientationData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Questionnaire WritingResearch DesignData AnalysisReport PreparationBudget ManagementData Entry CoordinationSPSS KnowledgeQuantitative Reporting Tools
Soft Skills
Organizational SkillsAttention to DetailInterpersonal SkillsPresentation SkillsCommunication Skills
Tools & Technologies
MS Office SuiteMS PowerPointInternal Costing Program
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Research ProcessClient RelationshipsData CollectionData ProcessingResults Reporting

About the role

Key responsibilities & impact
  • Manage and coordinate all aspects of the research process, including questionnaire writing, research design, analysis, interpretation of results, and report preparation
  • Liaise regularly with internal operations groups, including data collection, data processing, and results reporting, to ensure reliable results are delivered to clients in a timely and cost-efficient manner
  • Build and maintain relationships with key clients by responding to queries and providing updates
  • Coordinate and manage data entry of project costs into the internal costing program based on research target specifications
  • Assist in uncovering and communicating key insights, context, and actionable strategies across research projects

Requirements

What you’ll need
  • Completed Bachelor’s Degree
  • At least 2+ years of market research experience
  • Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint
  • Superior organizational skills and strong attention to detail
  • Demonstrated commitment to information accuracy and completeness
  • Data-savvy
  • Basic knowledge of SPSS and/or other quantitative reporting tools is a plus
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Ability to manage complex, multi-faceted project budgets
  • Ability to create, manage, and commit to a project plan, schedule, and budget
  • Highly motivated and self-directed, capable of working within tight deadlines
  • Ability to thrive within a team environment
  • Excellent written and verbal communication skills
  • Well-developed interpersonal and presentation skills

Benefits

Comp & perks
  • Career development opportunities
  • Generous paid time off (PTO)
  • Healthcare plans
  • Wellness benefits
  • Flexible workplace policy
  • Strong collaborative culture
  • Equal opportunity workplace