Director, Innovation

Ipsos North America

. Act as a trusted partner to leading companies pursuing innovation and renovation strategies .

Posted 11/7/2026full-timeToronto • CanadaLead💰 CA$90,000 - CA$105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in primary quantitative research methodologies, project management, and client relationship building. Capable of leading teams, mentoring junior staff, and delivering actionable insights through effective storytelling and data analysis.

Highest-signal resume keywords

Primary Quantitative ResearchProject ManagementTeam LeadershipResearch DesignClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Research Approach DesignSurvey DesignSampling PlansData AnalysisQuestionnaire Development

Soft Skills

Organizational SkillsAttention to DetailCommunication SkillsMentoringStrategic Thinking

Industry Keywords

Packaged GoodsQuick Serve RestaurantFinancial ServicesResearch ConsultingClient Strategy

About the role

Key responsibilities & impact

Act as a trusted partner to leading companies pursuing innovation and renovation strategies
Support Packaged Goods, Quick Serve Restaurant, and potentially Financial Services clients
Serve as strategic leader for project and account teams
Manage some projects directly while supervising junior staff on others
Design and interpret complex research engagements using proprietary and custom primary quantitative research methodologies
Build team talent and strengthen client loyalty and relationships
Work with senior team leaders to ensure project accuracy and schedule adherence
Elevate junior team members' storytelling and design consultation skills
Manage research projects from start to finish, including framing objectives, developing research designs, guiding sampling plans, developing questionnaires, analyzing results, and guiding and presenting final client deliverables
Identify operational efficiencies and align project resources
Deliver projects on time, on budget, and according to client strategy
Understand clients' business issues, industries, strategies, and day-to-day needs
Act as a trusted advisor to clients

Requirements

What you’ll need

Minimum of 7 years research experience; ideally at least 5 years on the supplier side
Strong experience with primary quantitative research, including research approach design, survey design, sampling plans, and storytelling-based analysis
Superior organizational skills and ability to manage and delegate work effectively
Attention to detail and demonstrated commitment to information accuracy and completeness
Ability to oversee multiple projects and manage direct reports' workload
Strong team leadership skills with experience mentoring and/or managing others
Ability to coach, guide, and support direct reports
Strong aptitude for research consulting with highly developed analytic skills
Ability to think strategically about clients' businesses and Ipsos growth opportunities
Highly motivated, self-directed, and capable of working within tight deadlines
Strong communication skills and ability to translate complex data into understandable, actionable insights
Proficiency in developing clear narrative and storytelling in presentations, visually and in writing

Benefits

Comp & perks

Career development opportunities
Exceptional benefits package
Generous PTO
Healthcare plans
Wellness benefits
Flexible workplace policy
Strong collaborative culture