Research Analyst, Online Communities

Ipsos North America

. Manage online research projects from setup through final delivery .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $55,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing online research projects, including survey programming and data quality evaluation, while effectively communicating results and engaging with research communities. Proficient in utilizing Microsoft Office tools for reporting and presentations, with a strong focus on consumer behavior analysis.

Highest-signal resume keywords

Project ManagementConsumer Behavior AnalysisData Quality EvaluationMicrosoft Office ProficiencyParticipant Recruitment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Survey ProgrammingData AnalysisReporting Template CreationChart DevelopmentDatabase Management

Soft Skills

Organizational SkillsCommunication AbilitiesAttention to DetailProblem-Solving SkillsCuriosity

Tools & Technologies

Microsoft PowerPointMicrosoft ExcelOnline Research PlatformsDigital Research Tools

Industry Keywords

Market TrendsParticipant EngagementCommunity ManagementSample SelectionResearch Methodologies

About the role

Key responsibilities & impact

Manage online research projects from setup through final delivery
Program, test, launch, and manage surveys, online discussions, live chats, and other digital research activities
Partner with account teams to build reporting templates, create charts, and develop PowerPoint presentations
Track fieldwork progress, manage participant quotas, evaluate data quality, troubleshoot issues, and communicate study status and results
Manage online research communities by publishing content, communicating with participants, overseeing incentive programs, and supporting member engagement
Build, maintain, and update community databases for appropriate sample selection
Assist with participant recruitment, sample and respondent databases, community activity, and participant experience
Deliver detailed, organized, proactive, and high-quality work in a collaborative environment

Requirements

What you’ll need

Bachelor's degree (completed or graduating soon) in Marketing, Business, Psychology, Communications, Sociology, Statistics, or a related field
Strong curiosity about consumer behavior and market trends
Excellent organizational and project management skills
Strong written and verbal communication abilities
Comfort working with technology, AI, and learning new software applications
Attention to detail and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office, especially PowerPoint and Excel, is a plus

Benefits

Comp & perks

Career development opportunities
Generous paid time off (PTO)
Healthcare plans
Wellness benefits
Flexible workplace policy
Strong collaborative culture