Senior Market Research Manager, IUU

Ipsos North America

. Develop and deliver high-quality proposals, research, and insights to leading Canadian clients across various sectors .

Posted 9/23/2026full-timeToronto • CanadaSenior💰 CA$70,000 - CA$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in qualitative market research, including project management, client service, and effective communication. Proficient in managing multiple projects while delivering high-quality insights and fostering collaborative team environments.

Highest-signal resume keywords

Qualitative Market Research ExperienceProject ManagementClient Service SkillsMicrosoft Office ProficiencyBilingualism in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Qualitative Research FoundationsStudy Set-UpDiscussion Guide DevelopmentFirst-Draft Report WritingIn-Person Qualitative MethodologiesDigital Qualitative MethodologiesQualitative AnalysisStorytellingPresentation DevelopmentRecruitment Screeners

Soft Skills

OrganizationDiplomacyAttention to DetailProactive ApproachSolutions-Oriented MindsetCollaborationIndependencePersonal Accountability

Tools & Technologies

Microsoft PowerPointMicrosoft WordMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelAI ToolsLLM Tools

Industry Keywords

Market ResearchClient ManagementResearch InsightsQualitative StudiesProject Coordination

About the role

Key responsibilities & impact

Develop and deliver high-quality proposals, research, and insights to leading Canadian clients across various sectors
Collaborate with different quantitative divisions across Ipsos on client research needs
Manage multiple research projects from proposal through insights delivery
Manage the client service aspect of projects and coordinate with fellow researchers to meet client needs
With manager support, develop existing clients and new business streams
Potentially manage one or more Account Managers/Research Analysts
Oversee training schedules, provide day-to-day guidance and supervision, and provide feedback during ongoing work, annual reviews, and goal setting
Turn research designs into well-run qualitative studies
Manage project details and timelines
Moderate qualitative research with confidence
Serve as a reliable day-to-day client point of contact

Requirements

What you’ll need

3-5 years of qualitative market research experience
Strong knowledge of qualitative research foundations, including study set-up, project management, recruitment screeners, discussion guide development, and first-draft report writing
Experience executing in-person and digital qualitative methodologies
Ability to manage multiple projects, timelines, and competing client needs
Organization, diplomacy, and attention to detail
Proactive, solutions-oriented approach
Ability to anticipate next steps, solve problems, and work independently with personal accountability
Strong client service skills and experience serving as a day-to-day client contact
Strong written and verbal English communication skills, including qualitative analysis, storytelling, and presentation development
Collaborative working style and ability to contribute effectively within a project team
Strong proficiency in Microsoft Office, particularly PowerPoint, Word, Outlook, Teams, and Excel
A bachelor's degree or higher, preferably with a focus on research
Must be comfortable with and proficient at deploying AI and LLM tools within the Ipsos corporate environment
Bilingualism in French and English is an asset

Benefits

Comp & perks

Career Development opportunities
Exceptional benefits package
Generous PTO
Healthcare plans
Wellness benefits
Flexible workplace policy
Strong collaborative culture
Equal opportunity and inclusive workplace