Senior Research Executive – Travel, Hospitality & Leisure

Ipsos North America

. Deliver quantitative research projects for Travel, Hospitality & Leisure clients .

Posted 11/9/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering quantitative research projects, with a strong focus on customer experience and consumer behavior. Proficient in data analysis, survey design, and leveraging AI tools to generate actionable insights for business growth.

Highest-signal resume keywords

Quantitative Research MethodologiesData Analysis and Trend IdentificationSurvey and Questionnaire DesignClient Relationship ManagementMicrosoft Excel and PowerPoint Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quantitative ResearchData AnalysisSurvey DesignTrend AnalysisConsumer InsightsProject ManagementTracking Studies ManagementAI Tools ProficiencyCustomer Experience AnalysisBusiness Recommendations

Soft Skills

Relationship-BuildingOrganizational SkillsCollaborationCuriosity and Continuous LearningCommunication Skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPoint

Industry Keywords

Market ResearchConsumer InsightsTravel IndustryHospitality IndustryLeisure Industry

About the role

Key responsibilities & impact

Deliver quantitative research projects for Travel, Hospitality & Leisure clients
Work across high-profile clients and projects from project set-up through reporting
Collaborate with managers and directors to deliver research programmes
Build and maintain strong client relationships
Contribute to questionnaire and survey design
Analyse trends, tracking data and customer experience data
Create compelling stories and actionable insights
Support strategic client reviews
Contribute to business growth initiatives
Help evolve and innovate the team’s research approaches

Requirements

What you’ll need

Experience delivering quantitative research projects within a market research or consumer insights environment
Strong interest in customer experience, consumer behaviour and insight generation
Excellent relationship-building skills with confidence engaging directly with clients and stakeholders
Ability to analyse data, identify trends and translate findings into meaningful business recommendations
Strong organisational skills to manage multiple projects and deadlines
Collaborative approach and willingness to support colleagues
Curiosity and passion for continuous learning and improving research approaches
Confidence giving and receiving feedback
Proficiency in adopting and leveraging AI tools
Experience working within a consumer insights or market research agency
Strong understanding of quantitative research methodologies
Experience managing tracking studies from project set-up through reporting
Experience designing or contributing to surveys and questionnaires
Ability to analyse trend data and develop clear, actionable insights
Proficiency in Microsoft Excel and PowerPoint
Strong written and verbal communication skills
Excellent attention to detail and commitment to high-quality delivery
Effective time management and project prioritisation skills

Benefits

Comp & perks

25 days annual leave
Pension contribution
Income protection
Life assurance
Health and wellbeing benefits
Financial benefits
Professional development opportunities
Hybrid working approach
Flexible working applications considered
Inclusive and accessible recruitment process