Senior Research, User Experience, Human Factors

Ipsos North America

. Lead UX and human factors research projects across planning, execution, analysis, and reporting .

Posted 11/10/2026full-timeUnited StatesSenior💰 $95,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading UX and human factors research projects, including usability testing and risk analysis for medical devices, while adhering to FDA guidance and relevant standards. Proven ability to communicate insights effectively and manage multiple projects in a fast-paced consulting environment.

Highest-signal resume keywords

Human Factors ResearchUsability TestingFDA Guidance ComplianceUser Experience DesignProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Usability Evaluation TechniquesQualitative Data AnalysisQuantitative Data AnalysisRisk ManagementProtocol DevelopmentDocumentation AlignmentFormative TestingValidation TestingEvidence-Based DesignRegulatory Submissions

Soft Skills

Strong Communication SkillsPresentation SkillsAutonomous Project ManagementCollaborationClient Relationship Management

Industry Keywords

Medical DevicesCombination ProductsRegulated IndustriesConsultingBehavioral SciencesHCIIndustrial EngineeringANSI/AAMI HE75IEC 62366-1:2015Safety-Critical Products

About the role

Key responsibilities & impact

Lead UX and human factors research projects across planning, execution, analysis, and reporting
Develop protocols and documentation aligned with FDA guidance, ANSI/AAMI HE75, and IEC 62366-1:2015
Conduct formative and validation usability testing for medical devices and combination products
Identify critical tasks and potential use-related risks
Analyze qualitative and quantitative data to inform risk management, design improvements, and regulatory submissions
Produce usability study reports, human factors validation summaries, and risk analyses
Present insights and recommendations to client teams, engineers, and regulatory reviewers
Collaborate with internal and client teams to drive evidence-based design and business decisions
Support client business development work
Lead or support bids and proposals under senior oversight
Manage project budgets, team time, and budget accountability
Produce thought leadership pieces, internal trainings, and support internal initiatives

Requirements

What you’ll need

Bachelor’s degree in Human Factors, HCI, Psychology, Industrial Engineering, Behavioral Sciences, or a related field (required)
3+ years of experience conducting UX and Human Factors research or design within regulated industries
5+ years of experience in User Experience research or design (highly preferred)
Agency/consulting experience preferred
Strong understanding of human factors principles, user research methodologies, and usability evaluation techniques
Practical experience applying FDA guidance, ANSI/AAMI HE75, and IEC 62366-1:2015
Experience executing complex research programs for medical devices, pharmaceuticals, or other safety-critical products
Strong communication and presentation skills
Ability to manage multiple projects autonomously while balancing quality, timelines, and client needs
Proven ability to operate effectively in a fast-paced consulting environment
Open to all locations; living in or near Chicago is preferred

Benefits

Comp & perks

Career development opportunities
Generous paid time off (PTO)
Healthcare plans
Wellness benefits
Flexible workplace policy
Strong collaborative culture