Certified Diabetes Patient Educator – Virtual

IQVIA

. Provide education about specific diabetes treatments and resources to help patients begin and manage diabetes and resources associated with prescribed medication .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $102,000 - $113,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diabetes education and patient support, with strong skills in communication, documentation accuracy, and relationship building. Proficient in managing patient interactions and compliance while adhering to program guidelines.

Highest-signal resume keywords

Certified Diabetes Educator (CDE)Patient Interaction ExperienceMotivational InterviewingMS Office ProficiencyBilingual Fluency in Spanish and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diabetes EducationPatient Compliance SupportDocumentation AccuracyTime ManagementPresentation Skills

Soft Skills

Interpersonal CommunicationProblem-SolvingRelationship BuildingMultitaskingIndependent Work

Tools & Technologies

Telephony PlatformVideo Communication ToolsMS TeamsMS WordMS ExcelMS PowerPointMS SharePoint

Certifications & Qualifications

Certified Diabetes Educator (CDE)Certified Diabetes Care and Education Specialist (CDCES)Registered NurseRegistered DietitianPhysician AssistantNurse PractitionerPharmacist

Industry Keywords

Diabetes CarePatient EducationHealthcare ComplianceContact Center ExperiencePatient Persistence

About the role

Key responsibilities & impact

Provide education about specific diabetes treatments and resources to help patients begin and manage diabetes and resources associated with prescribed medication
Participate in one-on-one communications with enrolled patients by telephone, video platforms, email, and SMS
Strictly follow program guidelines
Support patient persistence and compliance
Educate patients without providing medical advice or working clinically within the role
Work Monday-Friday, 11:00 AM-8:00 PM ET, with schedule flexibility based on business needs

Requirements

What you’ll need

Must work from a dedicated workspace in their primary home residence
Experience with direct patient interaction and support for persistence and compliance
Demonstrated time management, planning, prioritization, multitasking, and deadline-management skills
Demonstrated effective presentation skills
Excellent interpersonal written, verbal, and virtual communication skills
Ability to work independently in a fast-paced work environment
Ability to build relationships with customers and cross-functional partners
Fully competent in MS Office (Teams, Word, Excel, PowerPoint, SharePoint)
Excellent documentation accuracy
Excellent listening and problem-solving skills
Bachelor's degree and/or BSN
3+ years as a Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES)
Complete understanding and application of principles, practices, and standards in diabetes care directly with patients
Registered Nurse, Registered Dietitian, Physician Assistant, Nurse Practitioner, Pharmacist, or other relevant healthcare-related certifications preferred
Contact center experience using a telephony platform strongly preferred
Motivational Interviewing experience preferred
Bilingual fluency in Spanish and English preferred
Must have authorization to work in the US without visa sponsorship

Benefits

Comp & perks

Potential incentive plans, bonuses, and/or other forms of compensation
Health and welfare benefits
Dedicated workspace in primary home residence / virtual remote work arrangement